Part Time Cashier

Gillman Home Center; Gas City (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Gillman Home Center in Indiana is seeking a part-time Customer Service Associate to greet customers, answer questions, and provide friendly, helpful service.

You will process orders, assist with loading, stock, and sign maintenance, answer phones, and support across departments while working evenings and weekends 15-20 hours weekly. The role emphasizes safety, teamwork, and attention to detail.

Qualifications

• High School Diploma or GED is required or preferred.
• 1-2 years of customer service experience is preferred.
• 1-2 years of retail experience is preferred.

Responsibilities

• Greet and assist customers in a positive manner and advise on solutions, including add-on sales when appropriate.
• Process customer orders, invoices and returns according to store policies.
• Perform stocking, inventory maintenance, and keep the front area clean and organized.
• Open/close store and assist with phone coverage, loading paperwork, and cross-department support.
• Ensure a safe working environment and follow all company policies.

Education

High School Diploma or GED

Job description

Essential Functions:

• Treat all team members, vendors, and customers with courtesy and respect.
• Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
• Ask open-ended questions to ensure that customers receive proper assistance from department heads. Follow up.
• Communicate customer needs via intercom and two-way radios. Use two-way radios to communicate to yard team when customers are coming out. Provide proper loading paperwork to customers.
• Provide a fast and effective check-out transaction. Process customer orders, invoices, and returns according to established store policies and procedures.
• Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, assisting with rental transactions, etc.
• Perform necessary tasks, including but not limited to; answering the phones, stocking and recovering inventory around register area, clean and organize front outdoor area, keep promotional signage up to date, etc.
• Assist with cycle counts, price updates, and other inventory maintenance as needed.
• Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
• Provide timely and accurate information to incoming customer order status and product knowledge requests.
• Provide timely feedback to the company regarding service failures or customer concerns.
• Open and close store as assigned.
• Make taking care of customers a priority while working your area.
• Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
• Help out in other departments as necessary.
• Follow all company policies and procedures.
• Other duties as assigned.

Work Competencies

• Customer Focus
• Teamwork
• Attention to detail
• Safety Awareness

Supervisory Responsibility

This position does not directly supervise anyone.

Work Environment

While performing the duties of this job, the employee is inside the store. The noise level in the work environment is usually low.

Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

• Prolonged periods of standing and walking throughout the day.
• Must be able to lift up to 10 lbs at times.

Position Type and Expected Hours of Work

This is a part‑time position, must be able to work evenings & weekends as needed, 15-20hours/week.

Required Education and Experience

• High School Diploma or GED
• 1-2 years of customer service experience preferred.
• 1-2 years of retail experience is preferred.

Equal Employment Opportunity

Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.