Part-Time (Case Manager- Hamilton Co)

tsainternal; Indianapolis (IN); On-site; USD 23,000 - 33,000; Full time

Job summary

The Salvation Army in Hamilton County seeks a dedicated practitioner to oversee social service programming, including Pathway of Hope and case management. You will manage client-centered approaches and coordinate referrals while maintaining documentation and reporting requirements.

Responsibilities include intake scheduling, community networking, and participation in divisional activities. Employment involves travel within Hamilton County and potential evenings/weekends as needed.

Qualifications

• Education: Associate degree in Human Services or related field.
• Background checks required and reviewed.
• Experience: at least one year of case management.
• Certifications: valid driver’s license; Safe From Harm training within 30 days; CCP within 30 days; SIMS within 30 days.

Responsibilities

• Schedule and conduct intake appointments for case management services.
• Implement strengths-based and client centered case management to identify goals and barriers.
• Apply Pathway of Hope Program model to support goals.
• Maintain referral sources for resources in Hamilton County and surroundings.
• Complete documentation in SIMS and other reporting per policies and funder standards.
• Network with other social services providers in Hamilton County.
• Represent The Salvation Army at public functions and EFSP Board meetings.
• Provide budgetary recommendations to leadership.
• Attend divisional training and identify community training opportunities.
• Participate in City Coordinating meetings as requested.
• Perform other tasks as assigned by leadership.

Skills

Diversity sensitivity

Communication skills

Basic computer skills

Independent work

Driver's license

Education

Associate degree in Human Services

Tools

SIMS

MS Office

Job description

Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting at: $20.50/ per hour

Job Overview:

This position oversees all aspects of social service programming for The Salvation Army in Hamilton County including Pathway of Hope Program, case management, financial material assistance, and seasonal events.

What will you do:

• Schedule and conduct intake appointments for case management services.


• Implement strengths-based and client centered case management skills to identify client strengths, identify sufficiency goals and barriers to those goals, and implement strategies to achieve those goals.


• Implement Pathway of Hope Program Model to support client strengths, barriers, and long-term goals.


• Maintain a current list of referral sources throughout Hamilton County and surrounding counties to ensure that available appropriate resources are provided to clients as they work toward completing their sufficiency goals.


• Complete and maintain required electronic and paper documentation for clients and resources in SIMS and other demographics and reporting in accordance with Salvation army Policies and Procedures and funders’ standards.


• Network with other social services providers throughout Hamilton County.


• Represent The Salvation Army at public functions as requested and determined to be appropriate.


• Represent The Salvation Army on EFSP Board, with the United Way, etc. as requested.


• Make budgetary recommendations to the Assistant Divisional Social Services Director and/or the Divisional Social Services Director.


• Attend divisional training as required, identify pertinent community training opportunities, request permission to attend as schedule and budget allows.


• Participating in City Coordinating meetings as requested by the Assistant Divisional Social Services Director and/or Divisional Social Services Director.


• Other tasks as assigned by leadership.

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Minimum of associate degree in Human Services (or related field)

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: At least one year of case management experience required.

Certifications: Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe From Harm training within the first 30 days of employment. CCP within 30 days. SIMS within 30 days.

Skills/Abilities:

• Able to accept and to communicate with clients of diverse cultural and socioeconomic backgrounds.


• Good verbal and written communication skills.


• Basic computer and office equipment skills.


• Able to follow instruction.


• Able to work independently.

Supervisor Responsibility:

No supervisory responsibility.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity.


• Lifting, pulling, and pushing of materials up to 25 pounds.


• May require bending, squatting, walking.


• May require standing for extended periods.

Travel:

Travel within Hamilton County will be required; occasional travel outside of Hamilton County for training and may support other units and programs.

Working Conditions:

Work is performed in a typical office environment may include occasional home visits; may require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Why Work with Us?

If you’re ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army’s brand promise is to Do the Most Good® - and it’s our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.

We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey…

• 91% are proud of their work to help meet the needs of people in their communities.


• 75% find their \"Work Stress\" manageable.


• 80% find their managers supportive during those times of stress.


• 89% appreciate the flexible work options they have in their position.


• 98% appreciate how they are allowed to use 4 sicks days as \"Discretionary\".


• 99% appreciate the 11 paid holidays they receive each year.

See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army…

1. Helping People


2. Faith Centered Organization


3. Work Environment/ Co-Workers


4. Benefits