Part-Time Call Center Pro—Ecommerce & Orders

Boscov's Department Store, LLC; Laureldale (Berks County); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Weekly Pay

Credit Card Bonus

Medical Benefits

Paid Vacation

Storewide Employee Discount

Storewide Employee Discount

Job summary

Boscov's Department Store, LLC in the United States is seeking Part-time Call Center Representatives to support customers over the phone, navigate our website, and place orders.

Join our care center team, learn ecommerce workflows, and earn weekly pay with benefits. This role emphasizes friendly service, accurate order handling, and opportunities to grow within a dynamic retail environment.

Qualifications

• Excellent customer service skills; sales skills helpful.
• Excellent written, verbal, and interpersonal communication; Good team player; ability to multi-task.
• Ability to work in a fast paced & goal oriented environment.
• Excellent computer skills
• Online shopping experience a plus
• Desire to learn additional skills to enhance level of customer services provided
• Flexible scheduling to include evening, weekends and holidays

Responsibilities

• Answer customer’s questions regarding existing orders
• Provide detailed product descriptions for merchandise on the Boscov’s website
• Answer incoming calls for all store locations
• Opportunity to learn additional customer service functions within our care center such as online chat.

Skills

Customer Service

Sales Skills

Communication

Team Player

Multitasking

Computer Skills

Online Shopping

Flexible Scheduling

Job description

Boscov's Department Store, LLC in the United States is seeking Part-time Call Center Representatives to support customers over the phone, navigate our website, and place orders.

Join our care center team, learn ecommerce workflows, and earn weekly pay with benefits. This role emphasizes friendly service, accurate order handling, and opportunities to grow within a dynamic retail environment.