Part-Time Brand Ambassador — Elevate Customer Experience

Ralph Lauren; Tucson (AZ); On-site; USD 20,664 - 27,552; Part time

Job summary

Ralph Lauren in Tucson, AZ is seeking a Part-Time Brand Ambassador to provide a personalized and inspiring shopping experience that exceeds customer expectations. You will be the entry point for delivering RL brand standards and helping customers explore products.

The role emphasizes in-store service, teamwork, and a flexible schedule including day, evening, weekends, and possibly travel within the store network.

Qualifications

• Retail experience or similar industry experience in a high-volume environment is preferred.
• Ability to communicate effectively with customers and store personnel.
• Ability to work a flexible schedule including day, evening, weekends, and travel as required.
• Ability to lift up to 30 lbs and maneuver around sales floor and dressing rooms.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides ongoing feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broadens customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all time.

Skills

Customer service

Communication

Teamwork

Flexibility

Networking

Job description

Ralph Lauren in Tucson, AZ is seeking a Part-Time Brand Ambassador to provide a personalized and inspiring shopping experience that exceeds customer expectations. You will be the entry point for delivering RL brand standards and helping customers explore products.

The role emphasizes in-store service, teamwork, and a flexible schedule including day, evening, weekends, and possibly travel within the store network.