Part-Time Brand Ambassador: Elevate Customer Experience

Ralph Lauren; Simpsonville (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Ralph Lauren Corporation in the United States is seeking Part-Time Brand Ambassadors who deliver a personalized shopping experience and embody RL's values. You will be the first point of contact for customers, driving daily performance and upholding brand standards.

In this role you join a team that values inclusivity, curiosity, and collaboration, with opportunities to grow into future leadership while supporting new shopping technologies and flexible scheduling to meet business needs.

Qualifications

• Part-Time Brand Ambassadors are entry point for future leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.
• Customer-first mindset and passion for providing a personalized shopping experience that exceeds the customer's expectations.
• Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Deliver a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides ongoing feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all time.

Skills

Retail experience

Customer communication

Flexible schedule

Team player

Relationship building

Mobility and physical ability

Job description

Ralph Lauren Corporation in the United States is seeking Part-Time Brand Ambassadors who deliver a personalized shopping experience and embody RL's values. You will be the first point of contact for customers, driving daily performance and upholding brand standards.

In this role you join a team that values inclusivity, curiosity, and collaboration, with opportunities to grow into future leadership while supporting new shopping technologies and flexible scheduling to meet business needs.