PT Brand Ambassador

Ralph Lauren; Tinton Falls (NJ); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading retail apparel company is seeking a Part Time Brand Ambassador in Tinton Falls, NJ. The role involves providing excellent customer service, maintaining store standards, and contributing to team sales goals. Ideal candidates should have retail experience, strong communication skills, and a passion for fashion. Flexible scheduling required, including evenings and weekends.

Qualifications

• Retail experience or similar industry experience in a complex, high‑volume environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor and lift/climb up to 30 lbs.

Responsibilities

• Provides excellent customer service, ensuring a customer-first mindset.
• Demonstrates passion and knowledge of fashion and styling.
• Participates in individual company trainings.
• Maintains store visual standards using company guidelines.

Skills

Retail experience

Communication

Customer service

Team collaboration

Job description

Join to apply for the Part Time Brand Ambassador-10 role at Ralph Lauren.

Ralph Lauren Corporation (NYSE: RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's distinct image has been consistently developed across an expanding number of products, brands, and international markets. The Company's brand names—Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others—constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company and beyond by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.

Key Responsibilities

• Provides excellent customer service, ensuring there is always a customer‑first mindset.
• Understands sales objectives and consistently meets or exceeds individual KPI (SPH, data capture, etc.) and utilizes key tools and resources to effectively drive performance.
• Contributes to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brand's policies and procedures.
• Connects customers utilizing our Polo Connect program.
• Demonstrates passion and knowledge of fashion and styling.
• Understands and can educate the customer on all programs, initiatives, resources, and offerings available to the customer.
• Provides customer service in the fitting rooms area, assisting with sizing and maintaining store standards.
• Maintains store standards, policies, and processes on the sales floor and BOH, completing all opening and closing responsibilities as required.
• Supports operational activities such as floor sets and replenishment (ISOS).
• Participates in individual company trainings, including but not limited to compliance, product, process, talent development, and company initiatives.
• Effectively balances tasks while prioritizing the RL experience, ensuring the customer experience is always paramount.
• Provides necessary feedback to management on product feedback, category opportunities or needs.
• Maintains store visual standards using visual techniques and company guidelines.
• Supports a professional and positive work environment, champions company core values, upholds company policies, collaborates with colleagues, and contributes to a cohesive and inclusive team environment.

Qualifications

• Retail experience or similar industry experience in a complex, high‑volume or high‑profile environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co‑workers.

Seniority Level: Entry level

Employment Type: Part‑time

Job Function: Sales and Business Development

Industry: Retail Apparel and Fashion