Part Time Brand Ambassador

Ralph Lauren; Pismo Beach (CA); On-site; USD 21,000 - 27,000; Part time

Job summary

Ralph Lauren in-store Brand Ambassadors deliver a personalized shopping experience with a customer-first mindset. You will work as part of a team to drive daily sales goals, uphold RL brand standards, and promote the company’s omnichannel initiatives to enhance the customer journey.

This part-time role emphasizes teamwork, inclusivity, and a proactive approach to customer service, with opportunities to grow into future leadership within the brand.

Qualifications

• Retail experience in a high-volume environment.
• Strong communication with customers and staff.
• Mobility around store areas including stock and dressing rooms.
• Experience operating a cash register.
• Flexible scheduling including days, evenings, weekends, and possibly overnight shifts and travel.
• Strong interpersonal skills and teamwork.

Responsibilities

• Drive daily, weekly, and monthly sales goals.
• Provide a personalized shopping experience aligned with RL brand standards.
• Support company initiatives and participate in team training.
• Engage customers using new technologies and alternative purchasing paths.
• Deliver consistent store experiences and maintain cleanliness and standards.

Skills

Customer service

Communication

Mobility on floor

Cash handling

Scheduling flexibility

Teamwork

Safety awareness

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Part-Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.

Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides on going feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all time.

Salary range: $15 - $19.72 hourly,

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Ability to build and maintain positive working relationships with customers, management and co-workers.