Part Time Branch Ambassador - Texarkana

Capital One; Texarkana (TX); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Medical, Dental, and Vision coverage starting Day 1

Flexible Spending Accounts

Paid Time Off

Education Assistance

Matching 401(k) contribution up to 7.5%

Job summary

Capital One is looking for a Part Time Branch Ambassador in Texarkana to enhance customer interactions in a community-driven environment. This role requires executing transactions with accuracy while educating clients on digital banking solutions.

Candidates should have a high school diploma and at least one year of customer service experience. The position offers flexible hours and benefits including medical, dental, and matching 401(k) contributions.

Qualifications

• High School Diploma, GED, or Equivalent.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking and remote deposit capture.
• Identify customers' goals and pair them with banking solutions.

Skills

Customer Service

Cash Handling

Retail Experience

Communication Skills

Education

High School Diploma, GED, or Equivalent

Associate’s degree

Tools

G-Suite

Job description

Part Time Branch Ambassador - Texarkana

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador, you are the heartbeat of our space, embodying a culture of outstanding hospitality and cutting‑edge digital innovation.

What You’ll Actually Do

• Guardian of Trust & Accuracy: Execute high‑volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy. Maintain a compliance‑first mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met to keep customers’ assets safe.
• Digital Concierge: Educate clients on leveraging mobile banking, remote deposit capture, and contactless payments, helping them gain convenience and security in their daily financial lives.
• First‑Line Consultant: Identify customers’ personal or business goals by actively listening and pair them with the right digital tools or banking solutions to help them succeed.
• Hospitality Lead: Greet customers and ensure no one feels like a number, balancing efficiency of a high‑volume operation with the warmth of a community‑focused partner.

Essential Functions

• Support surrounding Branches within a 50‑mile radius, with occasional opportunities to assist other locations in the broader Region.
• Work a flexible schedule, including nights and weekends, with hours and days subject to change.
• Attend all required training sessions, which may occur on a schedule differing from the primary shift.
• Lifting up to 25 pounds and standing/standing for extended periods of time.
• Maintain regular and consistent attendance.

What You Bring

• Hospitality Heart: A natural gift for making people feel welcome and heard.
• Tech Fluency: An early adopter of apps and digital tools who loves teaching others.
• Precision and Detail: Satisfaction in getting the numbers right every single time and following clear procedures.
• Adaptability: Enjoyment of a fluid workspace where you might move from a cash drawer to a digital demo in minutes.
• Curiosity: A desire to know the why behind the how and to always improve the customer journey.

Qualifications

• Basic Qualifications: High School Diploma, GED, or Equivalent; at least 1 year of Retail, Sales, or Customer Service experience; at least 6 months of cash handling experience.
• Preferred Qualifications: Associate’s degree; 2+ years of Retail or Customer‑facing experience; proficiency in G‑Suite; strong written and oral communication skills.

Benefits

• Day 1 coverage for Medical, Dental, Vision, and Prescriptions.
• Flexible Spending Accounts, Life and Disability Insurance.
• Paid Time Off, Education Assistance, Matching 401(k) contribution up to 7.5%.
• Paid Parental Leave, Mental Health support, Backup Child or Elder Care.
• And more.

Employment Details

• Part‑time role with hours and schedule subject to business needs.
• No agencies please.
• Position expected to accept applications for a minimum of 5 business days.

Legal Statements

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws.

For accommodations during the recruiting process, contact Capital One Recruiting at 1‑800‑304‑9102 or via email at [e-mail]. All information provided will be kept confidential and used only to the extent required to provide reasonable accommodations.