Part Time Branch Ambassador - East Nassau Area

Capital One; Plainview (NY); On-site; USD 51,542 - 54,600; Part time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid Time Off

Education Assistance

Job summary

Capital One is seeking a Part Time Branch Ambassador in Plainview, NY. The role focuses on executing cash transactions accurately, providing excellent customer service, and educating clients on digital banking solutions.

The ideal candidate has experience in retail or customer service, strong attention to detail, and the ability to adapt to a fast-paced environment. Benefits include medical coverage and paid time off.

Qualifications

• High School Diploma or equivalent.
• 1+ year of Retail, Sales, or Customer Service experience.
• 6+ months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with accuracy.
• Educate clients on mobile banking and digital tools.
• Assist customers in identifying banking solutions.
• Maintain compliance with safety and audit standards.
• Support surrounding branches as needed.

Skills

Customer service

Cash handling

Tech fluency

Adaptability

Attention to detail

Education

High School Diploma, GED, or Equivalent Certification

Tools

G-Suite

Job description

Part Time Branch Ambassador - East Nassau Area

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador, you are the heartbeat of our space.

What You’ll Actually Do

The Guardian of Trust & Accuracy

You are the bedrock of our environment’s safety and integrity. You’ll execute high-volume cash transactions—including deposits, withdrawals, and complex negotiable instrument processing—with 100% accuracy. You maintain a "compliance-first" mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met with precision to keep our customers' assets safe.

The Digital Concierge

You are a mentor in a digital world. You’ll educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments, helping them gain convenience and security in their daily financial lives.

The First-Line Consultant

You aren’t just answering questions; you’re identifying needs. By actively listening, you’ll uncover personal or business goals and pair them with the right digital tools or banking solutions to help them succeed.

The Hospitality Lead

You move fluidly throughout the space, greeting customers and ensuring no one ever feels like just a "number." You balance the efficiency of a high-volume operation with the warmth of a community-focused partner.

What You Bring

• A Hospitality Heart: You have a natural gift for making people feel welcome and heard.
• Tech Fluency: You are an early adopter of apps and digital tools and love teaching others how to use them.
• Precision and Detail: You find satisfaction in getting the numbers right every single time and following clear procedures.
• Adaptability: You enjoy a "fluid" workspace where you might move from a cash drawer to a digital demo in minutes.
• Curiosity: You want to know the "why" behind the "how" and are always looking for ways to improve the customer journey.

Essential Functions

• Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.
• Available to work a flexible schedule, including nights, weekends, with hours and days subject to change.
• Lifting up to 25 pounds and moving/standing for extended periods of time.
• Regular and consistent attendance.

Basic Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Preferred Qualifications

• Associate’s degree.
• 2+ years of Retail or Customer-facing experience.
• Proficient in G‑Suite.
• Strong written and oral communication skills.

Benefits

• Medical, Dental, Vision and Prescriptions day‑1 coverage.
• Flexible Spending Accounts, Life, Disability Insurance.
• Paid Time Off, Education Assistance, Matching 401(k) contribution up to 7.5%.
• Paid Parental Leave, Mental Health support.
• Backup Child or Elder Care.
• Other benefits as outlined in the full benefits package.

Salary Range

Hicksville, NY: $51,542 - $54,600 for Branch Ambassador

Levittown, NY: $51,542 - $54,600 for Branch Ambassador

Plainview, NY: $51,542 - $54,600 for Branch Ambassador

Wantagh, NY: $51,542 - $54,600 for Branch Ambassador

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace and will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.