Part Time Branch Ambassador - East Jefferson Parish

Capital One; Kenner (LA); On-site; USD 39,312 - 48,048; Part time

Benefits offered by this job

Comprehensive health benefits

Competitive salary

Job summary

A leading financial institution in Kenner is seeking a Part Time Branch Ambassador. You will be responsible for providing excellent customer service, handling transactions, and resolving inquiries. The ideal candidate has a high school diploma and at least 1 year of experience in retail, sales, or customer service. The role offers a salary of $43,680 with various benefits to support your well-being. Join us in redefining banking for our customers.

Qualifications

• At least 1 year of Retail, Sales or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals.
• Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience.
• Support customers in all areas of the branch.

Skills

Customer Service

Cash Handling

Sales

Education

High School Diploma, GED, or Equivalent

Associate’s degree

Job description

Part Time Branch Ambassador - East Jefferson Parish

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Reimagined Branch Experience

Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around.

Responsibilities

• Use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
• Perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.
• Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience.
• Adapt to our rapidly changing tech and financial environment, demonstrating a growth mindset and customer experience‑obsessed mindset.
• Support customers in all areas of the branch, from cash handling and service needs, to rotating throughout the branch based on customer needs.
• Reduce customer financial anxiety by helping determine personal and business financial needs and directing them to experts.
• Ensure compliance with bank policies and federal regulations, following audit and security procedures.
• Research and answer customer inquiries to enhance retention and engagement using various tools and channels to recommend appropriate solutions.
• Travel between branches in the assigned local area and support the market as required.

If you’re nodding along and like what you’re reading, let’s talk.

Basic Qualifications

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales or Customer Service experience
• At least 6 months of cash handling experience

Preferred Qualifications

• Associate’s degree
• 2+ years of Retail, Sales, or Banking Experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary

Kenner, LA: $43,680 - $43,680 for Branch Ambassador

Metairie, LA: $43,680 - $43,680 for Branch Ambassador

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).