Part Time-Branch

State Employees' Credit Union; Dunn (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

State Employees' Credit Union is seeking a part-time branch associate in Dunn to greet members, open accounts, and handle routine transactions with accuracy. The role requires cash handling skills, friendly service, and a willingness to train in branch procedures.

You will balance cash, operate the drive-thru when needed, and maintain daily reports while delivering professional member support. The position emphasizes strong communication, reliability, and the ability to work in a fast-paced

Qualifications

• Must speak English fluently.
• Strong basic mathematics and accuracy with cash handling.
• Good organizational and communication skills; neat appearance.

Responsibilities

• Greet members and respond to needs or direct to the right person or source.
• Open new accounts and process account changes.
• Use the Margo system to record transactions and balance cash drawer accurately.
• Balance vault, ATM, coin sorter, and daily cash reports.
• Operate drive-thru and assist with member inquiries as needed.
• Provide information about services and educate members on products.

Skills

Customer service

Communication

Mathematical accuracy

Organizational skills

Professional appearance

Work under pressure

Willingness to train

English fluency

Tools

Margo system

Image System

Cash handling tools

Job description

## Part Time-BranchApplylocations: Dunntime type: Part timeposted on: Posted Todayjob requisition id: JR-16144**If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!****DIMENSIONS:**This person greets members and responds to their needs or directs them to the appropriate person, department or source. Dispenses information about various types of accounts and other Credit Union services. Members compose a cross section of our community and require people oriented employees with patience, enthusiasm, professionalism, confidentiality, maturity, and good communication skills.**DUTIES:**Handle establishment of new membership, open all accounts, andprocess changes in accounts.Educate members on available services and make recommendations basedon their needs.Key all required transactions into the Margo system and balance cash drawerwith accuracy.Balance the vault, ATM, TCD and coin sorter.Operate drive-thru window as needed.Keep daily and monthly records of the following reports: vault control,returned checks, Visa gift cards, theme park tickets, forgeries, and coinsorter.Prepare, order, and verify cash delivery and shipment once a week.Assist members with account problems, checking reconciliations, orerrors in transactions.Grant subsequent advances on existing credit cards, open lines and homeequity lines of credit - consult with an approving officer prior to advance.Answer phone, file paperwork, scan documents into Image System, andperform other clerical duties as needed.May begin training in other areas of branch operations as neededOther duties as assigned.**REQUIREMENTS:**Should possess a high level of self-control, self-confidence, good basic mathematical skills, good organizational and communication skills, positive attitude, and neat appearance.Fast-paced environment – must be able to use sound judgment when making decisions and work well under pressure.Must be willing to engage in ongoing training and professional development.Other training and education as required by management.Should have basic computer skills.Attendance in accordance with assigned schedule is requiredMust be able to speak English fluently.Must be able to cooperate and collaborate with co-workers.Must be cordial in all interactions with members and co-workers.Must adhere to the work schedule and attendance policy established by manager.**JOB ENVIRONMENT:**Office setting with physical proximity to other employees.Some background noise from other employees, copy machine, and telephone.**PHYSICAL DEMANDS:**Uses hands and fingers to lift telephone receiver to answer incoming calls and transfer such calls to appropriate destination.Uses hands and fingers to press keys on adding machine to add information for member transactions.Uses hands and fingers to press keys on a Computer keyboard to enter data and retrieve information.Sits 80%, stands 10%, and walks 10% of the time.Must communicate clearly to answer members questions and to describe member services.Must listen intently to members questions and concerns in order to facilitate quality service.Visual acuity is necessary in completing forms for members; such as check order forms, deposit and withdrawal slips, savings documentation, etc..May order supplies for the branch using computer terminal.Maintains manual cash drawer, counting currency daily to balance cash drawer.May climb stairs when branch is located on multiple levels.Must be able to comprehend and carry out verbal and written instructions.Must be able to lift 5 poundsSECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.***Disclaimer****State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.*