Part Time Bilingual Customer Service/Lot Attendant

Uhaul; Dallas (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a dynamic and supportive team as a Customer Service Representative at a leading company in the moving industry. This role is perfect for those who enjoy helping others and thrive in a fast-paced environment. You'll be the face of exceptional service, assisting customers with their equipment needs while utilizing cutting-edge technology. With opportunities for career advancement and a variety of attractive bonuses, including cash incentives for training completion, this position offers both stability and growth. If you're a motivated individual with a passion for customer service, this is the perfect opportunity for you to shine.

Benefits

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products and more

Qualifications

• Valid driver's license and good driving record required.
• Must be available part-time on weekends and holidays.

Responsibilities

• Assist customers with U-Haul products and services.
• Use U-Scan technology to manage rentals and inventory.
• Clean and inspect equipment and prepare rental invoices.

Skills

Customer service

Bilingual (Spanish/English)

Basic computer skills

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift

Job description

Location:

11061 Harry Hines Blvd, Dallas, Texas 75229 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment, as well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Part-time availability (Weekends & holidays).
• Must be Bilingual (Spanish/English).
• Customer service & basic computer skills.
• Ability to work indoors & outdoors (truck sanitation included).

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working