Part Time Bellperson/Shuttle Driver @Marriott Downtown Syracuse

Crescent Hotels & Resorts; Deerfield (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at an established industry player where you'll be the friendly face welcoming guests. As a Bellperson, you'll assist guests with their luggage, provide information about hotel facilities, and ensure a smooth arrival and departure experience. This role is perfect for those who enjoy customer interaction and have a passion for hospitality. Your clean driving record and positive attitude will help create memorable experiences for our guests. Embrace the opportunity to be part of a dynamic environment that values teamwork and excellent service.

Qualifications

• Must have a valid NY driver's license with a good driving record.
• Experience in customer service is essential.

Responsibilities

• Assist guests with luggage and check-in/check-out processes.
• Perform airport pick-ups and drop-offs for guests.

Skills

Customer Service

Driving

Communication

Job description

Description

JOB OVERVIEW: Perform duties of Bellperson including assisting guests with luggage, performing pick-ups and drop-offs at the airport, assisting guests upon check-in and check-out and assisting with and checking luggage as needed. Must have clean driving record

REPORTS TO: Front Desk Supervisor/Manager

ESSENTIAL JOB FUNCTIONS:

1. Show guests to room assisting them with their luggage after driving them from the airport to the hotel

2. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.

3. Check luggage for hotel guests both for day and overnight.

4. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.

5. Open doors and greet guests in a friendly and courteous manner.

6. Maintain the cleanliness of the bellstand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.

7. Post the daily events board and entertainment board in the lobby.

8. Maintain an open communication line through all shifts by proper use of intershift log.

9. Deliver messages and valet to guest rooms.

10. Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.

11. May perform the duties of a valet as required.

12. Assist front desk with key inventory twice weekly.

13. Comply with attendance rules and be available to work on a regular basis.

14. Perform any other job related duties as assigned.

MUST HAVE A VALID NY DRIVER's LICENSE WITH GOOD DRIVING RECORD

We are an equal opportunity employer.

Qualifications

Experience

Must have clean driving record and unexpired drivers license (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.