Part-Time Banquet Houseperson

Kessler Collection; Saint Augustine (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Job summary

Kessler Hotels is seeking a Banquet Houseperson for Casa Monica Resort and Spa (Autograph Collection) in St. Augustine, FL. You will be responsible for the setup, refresh, tear down, and maintenance of all meeting spaces, ensuring cleanliness and order.

You will assist with equipment handling and support guest satisfaction through attentive service. Responsibilities include coordinating with teams, following Banquet Event Orders, and maintaining storerooms and function areas while upholding

Qualifications

• High School diploma or equivalent; related hotel experience preferred.
• Flexible schedule with long hours as needed.
• Ability to lift up to 100 pounds occasionally and 50 pounds frequently.
• Able to stand during entire shift.
• Effective verbal and written communication with guests and employees.
• Strong listening and problem-solving abilities.
• Multitask and prioritize tasks to meet deadlines.
• Maintain regular attendance per hotel standards.
• Maintain professional appearance and proper uniform.
• Comply with hotel standards and safety regulations.
• Be proactive in maintaining cleanliness and guest service.

Responsibilities

• Set up, refresh, tear down and maintain all banquet space.
• Ensure correct and timely setup of all functions per Banquet Event Orders.
• Maintain cleanliness and sanitation across banquet spaces and storage areas.
• Keep banquet storeroom neat and stocked with supplies.
• Break down after events and store equipment properly.
• Transport and store tables, chairs, and equipment.
• Refresh meeting rooms as needed.
• Notify management of hazards.
• Handle Lost and Found per standards.
• Ensure overall guest satisfaction.

Skills

Heavy work

Stand during shift

Verbal and written communication

Multitask

Attendance

Appearance and grooming

Problem solving

Customer service mindset

Safety awareness

Teamwork

Education

High School diploma or equivalent

Job description

Kessler Hotels

Kessler Hospitality’s portfolio of artistically inspired boutique hotels features unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties throughout Colorado, Georgia, Florida, North Carolina, and South Carolina, each hotel’s exquisite art, music, and cultural influences are intentionally approachable. Designed to inspire and create unforgettable experiences, Kessler guests are immersed in refined Bohemian luxury, whether at a cutting‑edge downtown icon, a premier luxury lodge, Savannah’s entertainment destination, or an elite ski lodge. As the founding member of Marriott’s Autograph Collection, Kessler Hospitality has long championed bold, original hotels, each carefully created with distinctive style and the Individualist traveler in mind.

Hourly

Location

Casa Monica Resort and Spa, Autograph Collection will immerse you in the rich history of our famed St. Augustine hotel, from ornate chandeliers to extraordinary art galleries. Originally built in 1888, this hotel is nestled in the heart of St. Augustine’s Historic District and within walking distance to popular sites such as Flagler College, Lightner Museum, Castillo de San Marcos and St. George Street. Our beautifully appointed accommodations entwine vintage Moroccan charm with luxury amenities. Connect your mind and body with a soothing skin treatment at Poseidon Spa before indulging in the bold flavors of Mediterranean cuisine at our on‑site restaurant, Cordova. Enjoy the service of our dedicated team, modern technology, and premier catering. From our Old‑World grandeur to the unrivaled location, Casa Monica Resort and Spa is anything but ordinary.

Overview

The Banquet Houseperson in responsible for the set up, refresh, tear down and maintenance of all meeting space.

Responsibilities

• Ensure the correct and timely set up of all Banquet Event Order functions.
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
• Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
• Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
• Transport and store tables, chairs, and other equipment.
• Refresh meeting rooms as needed.
• Notify management of any hazards.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

Benefits

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well‑being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based In Washington

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based In Colorado

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based In California

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

Posting Date

This job opening was posted on September 18, 2026 and will remain open for at least 75 days.