Part-Time Banking Teller: Customer Care & Transactions

Citibank (Switzerland) AG; Sunnyvale (CA); Hybrid; Confidential; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability ins.

Wellness programs

Paid time off

Job summary

Citi in Sunnyvale, CA is seeking an entry-level Teller to support branch operations and deliver friendly, efficient client service while processing transactions.

You will handle cash, manage deposits and vault cash, and identify referral opportunities based on clients' financial goals.

The role emphasizes compliance with policies and risk controls, educating customers on digital tools, and providing an exceptional experience.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.

Skills

Customer service

Sales experience

Money handling

Problem solving

Teamwork

Education

High School diploma

Job description

Citi in Sunnyvale, CA is seeking an entry-level Teller to support branch operations and deliver friendly, efficient client service while processing transactions.

You will handle cash, manage deposits and vault cash, and identify referral opportunities based on clients' financial goals.

The role emphasizes compliance with policies and risk controls, educating customers on digital tools, and providing an exceptional experience.