Part-Time Banking Concierge & Client Solutions Advocate

Testing Site - JPMC; Mentor-on-the-Lake (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Chase in Mentor-on-the-Lake, OH is seeking an Associate Banker to welcome clients, greet them at entry, and deliver attentive service while helping them achieve their financial goals. You will learn products quickly and deliver a trusted, friendly client experience.

Educating clients on Chase Mobile App, Chase.com, and ATMs, you will open new accounts and support branch operations with care and compliance. Team collaboration ensures seamless service.

Qualifications

• High school diploma or GED is required.
• Experience in customer service is preferred.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day‑to‑day transactions and open new accounts in compliance with policies.
• Educate clients on Chase Mobile App, Chase.com, and ATMs to meet their banking needs.
• Build relationships by listening, asking questions, and connecting clients with experts.
• Perform branch operations and handle cash devices following bank procedures.

Skills

Customer service

Communication

Technology adoption

Teamwork

Cash handling

Education

High school diploma or GED

Job description

Chase in Mentor-on-the-Lake, OH is seeking an Associate Banker to welcome clients, greet them at entry, and deliver attentive service while helping them achieve their financial goals. You will learn products quickly and deliver a trusted, friendly client experience.

Educating clients on Chase Mobile App, Chase.com, and ATMs, you will open new accounts and support branch operations with care and compliance. Team collaboration ensures seamless service.