Part-Time Banking Associate — Customer Experience Pro

JPMorgan Chase; Chesterton (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

More

Job summary

JPMorgan Chase is seeking an Associate Banker to enhance the client experience at our branch. You will welcome clients, support transactions, and guide them to digital solutions such as the Chase Mobile App and Chase.com.

Your role helps families and businesses meet their financial goals through personalized, friendly service. You will build trusted relationships, stay compliant with policies, and collaborate with team members to deliver seamless banking experiences.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, courteous communication.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts in compliance with policies.
• Educate clients on digital tools like Chase Mobile App and Chase.com.
• Build meaningful client relationships by listening and cross-selling appropriate solutions.
• Perform branch operations including cash handling while adhering to procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to enhance the client experience at our branch. You will welcome clients, support transactions, and guide them to digital solutions such as the Chase Mobile App and Chase.com.

Your role helps families and businesses meet their financial goals through personalized, friendly service. You will build trusted relationships, stay compliant with policies, and collaborate with team members to deliver seamless banking experiences.