Part-Time Banking Associate: Client-First & Tech-Savvy

JPMorgan Chase & Co.; Newton (NJ); On-site; USD 34,000 - 41,000; Part time

Job summary

JPMorgan Chase & Co. in Newton, NJ is seeking a Part Time Associate Banker to warmly greet clients, open accounts, and provide everyday banking assistance at the Hampton Rt 206 Newton branch.

You will help customers reach their financial goals using Chase mobile and online tools, while delivering friendly, attentive service and supporting branch operations. This 30-hour role offers flexible shifts and the chance to build lasting relationships with clients.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to quickly and effectively resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Relationship building

Strong communication

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Newton, NJ is seeking a Part Time Associate Banker to warmly greet clients, open accounts, and provide everyday banking assistance at the Hampton Rt 206 Newton branch.

You will help customers reach their financial goals using Chase mobile and online tools, while delivering friendly, attentive service and supporting branch operations. This 30-hour role offers flexible shifts and the chance to build lasting relationships with clients.