Part-Time Banking Advisor & Client Concierge

Talentify; Las Cruces (NM); On-site; USD 42,000 - 55,000; Part time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is hiring for a part-time Banking Associate in Las Cruces, NM. The role focuses on delivering exceptional customer service, guiding customers to suitable financial solutions, and collaborating with branch partners to enhance the customer experience.

The position requires 1–2 years of related experience or education, strong communication, and a drive to deliver a personalized customer journey across channels.

Qualifications

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Confident and experienced in the use of social media, tablets, smartphones, online tools, and applications.
• Some experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.

Responsibilities

• Welcomes and guides customers in the branch, offering advice on digital and self-serve options.
• Identify referral opportunities to grow customer relationships with BMO.
• Converse with clients about banking services and alternative channels.
• Meet transaction-based customer needs with seamless execution.
• Contribute to meeting branch business results and customer experience.

Skills

Customer service

Sales & advisory

Cross-sell opportunities

Communication skills

Problem solving

Team collaboration

Regulatory knowledge

Risk awareness

Attention to detail

Job description

BMO Financial Group is hiring for a part-time Banking Associate in Las Cruces, NM. The role focuses on delivering exceptional customer service, guiding customers to suitable financial solutions, and collaborating with branch partners to enhance the customer experience.

The position requires 1–2 years of related experience or education, strong communication, and a drive to deliver a personalized customer journey across channels.