Part-Time Banker: Customer-Driven & Tech-Savvy Service

JPMorganChase; Troy (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase in Troy, MI is seeking an Associate Banker to represent our brand with hospitality while delivering banking solutions using the latest technology. You will build trusted relationships and help clients achieve their financial goals through attentive service and product knowledge.

You will greet clients, assist with transactions, open accounts, educate on digital tools, and collaborate with a team to ensure seamless service.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations while assisting with day-to-day transactions and opening new accounts.
• Educate clients on digital tools such as Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices while following policies and procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Product knowledge

Learning agility

Cash handling

Experience

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase in Troy, MI is seeking an Associate Banker to represent our brand with hospitality while delivering banking solutions using the latest technology. You will build trusted relationships and help clients achieve their financial goals through attentive service and product knowledge.

You will greet clients, assist with transactions, open accounts, educate on digital tools, and collaborate with a team to ensure seamless service.