Part Time Auction Support Specialist (Manheim)

Cox Enterprises; Statesville (NC); Presencial; USD 21.000 - 31.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) retirement plan

Paid time off

Descripción de la vacante

Cox Automotive USA in Statesville, NC is seeking a Virtual Block Specialist I to support auction day operations on-site at a Cox location. This part-time role handles data entry, verification of sold vehicle information, and coordination with the auctioneer and client services team.

Approximately 15–20 hours per week (Tue, Wed, Thu) with daytime shifts. Requires good communication, problem solving, and the ability to work in a fast-paced environment. Bilingual Spanish preferred.

Formación

• High School Diploma or GED required.
• Generally, less than 2 years of experience.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.

Responsabilidades

• Record lane and Simulcast bid amounts in AS400.
• Verify information with auctioneer to ensure accuracy.
• Verify vehicle run order and sell details.
• Operate monitor remotely with the auctioneer.
• Provide arbitration and vehicle announcements to support auctioneer.
• Call and email on late titles.
• Use Salesforce for title absent support.
• Respond to customer requests through multiple channels.

Conocimientos

Effective communication

Problem solving

Organizational skills

Customer service

Bilingual Spanish

Educación

High School Diploma/GED

Herramientas

AS400

Salesforce

Descripción del empleo

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Virtual Block Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position is NOT remote- it is conducted on-site, in office

This positionensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually.The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate.This position may perform other duties remotely as identified for efficiencies.

Part-time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule)

Key Responsibilities

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle.
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and e-mail on late titles.
• Utilize salesforce for title absent support.
• In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
• Other duties as assigned.

Minimum Qualifications

• High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly required to stand, walk, reach, talk and hear.
• Ability to lift 1-10 pounds.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred Qualifications

• Ability to read, write and speak in Spanish.

Work Environment

• Occasional exposure to fumes, odors and weather conditions.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.