Part-Time Associate Banker — Westwood Branch

Testing Site - JPMC; Westwood (MA); On-site; USD 25,000 - 39,000; Part time

Job summary

Chase is hiring a Part Time Associate Banker at the Westwood High St Branch in Westwood, MA. You will greet clients, handle transactions, open accounts, and guide customers to digital tools like the Chase Mobile App to enhance their banking experience.

The role emphasizes delivering welcoming service, building trusted client relationships, and helping clients achieve financial goals through product knowledge and teamwork. Prior banking or service experience is valued.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and effectively learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Education

High school diploma or GED

Job description

Chase is hiring a Part Time Associate Banker at the Westwood High St Branch in Westwood, MA. You will greet clients, handle transactions, open accounts, and guide customers to digital tools like the Chase Mobile App to enhance their banking experience.

The role emphasizes delivering welcoming service, building trusted client relationships, and helping clients achieve financial goals through product knowledge and teamwork. Prior banking or service experience is valued.