Part-Time Associate Banker – Welcoming, Tech-Savvy Service

Testing Site - JPMC; Harrisburg (Dauphin County); On-site; USD 25,000 - 30,000; Part time

Job summary

Chase, Downtown Harrisburg, is seeking a Part Time Associate Banker to support client service at the 10 S 2nd St branch in Harrisburg, PA. The role involves handling transactions, opening new accounts, and guiding customers in using digital banking tools.

You will greet clients, manage lobby flow, and help meet regulatory and banking requirements while delivering a high-quality customer experience. A high school diploma is required, with prior service experience preferred.

Qualifications

• High school diploma or GED.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Product knowledge

Teamwork

Education

High school diploma or GED

Job description

Chase, Downtown Harrisburg, is seeking a Part Time Associate Banker to support client service at the 10 S 2nd St branch in Harrisburg, PA. The role involves handling transactions, opening new accounts, and guiding customers in using digital banking tools.

You will greet clients, manage lobby flow, and help meet regulatory and banking requirements while delivering a high-quality customer experience. A high school diploma is required, with prior service experience preferred.