Part-Time Associate Banker — Customer Experience Pro

Testing Site - JPMC; Brookhaven (GA); On-site; USD 25,000 - 33,000; Part time

Job summary

Chase is seeking a Part-Time Associate Banker at the Skye Hill Branch in Brookhaven, GA to provide friendly, client-focused service and promote our banking solutions. You will support day-to-day transactions, help clients open accounts, and guide them to digital options like Chase Mobile and ATMs.

The role emphasizes building trusted relationships and delivering a seamless customer experience in a fast-paced banking environment.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly and effectively learn products, services, and procedures.
• Ability to engage clients – communicating clearly and politely to understand and help.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day‑to‑day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self‑service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Learning quickly

Tech fluency

Education

High school diploma or GED

Job description

Chase is seeking a Part-Time Associate Banker at the Skye Hill Branch in Brookhaven, GA to provide friendly, client-focused service and promote our banking solutions. You will support day-to-day transactions, help clients open accounts, and guide them to digital options like Chase Mobile and ATMs.

The role emphasizes building trusted relationships and delivering a seamless customer experience in a fast-paced banking environment.