Part-Time Associate Banker - Client Concierge

Testing Site - JPMC; Santa Rosa (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

Chase is seeking a Part Time Associate Banker in Santa Rosa, CA to deliver friendly service, handle day-to-day transactions, and open new accounts. You will leverage digital tools and provide knowledgeable product recommendations while maintaining strong client relationships.

The role emphasizes hospitality, accuracy, and compliance within a branch setting, contributing to a positive client experience and team success.

Qualifications

• High school diploma or GED equivalent.
• Customer service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to put clients first and exceed expectations.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while complying with policies.
• Educate clients on digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and offering solutions with the team.
• Perform branch operations and cash handling while following bank policies.

Skills

Client service experience

Relationship building

Clear communication

Attention to detail

Teamwork

Quick learner

Tech solution awareness

Education

High school diploma or GED

Job description

Chase is seeking a Part Time Associate Banker in Santa Rosa, CA to deliver friendly service, handle day-to-day transactions, and open new accounts. You will leverage digital tools and provide knowledgeable product recommendations while maintaining strong client relationships.

The role emphasizes hospitality, accuracy, and compliance within a branch setting, contributing to a positive client experience and team success.