Part-Time Assistant Manager - Level 1

SupportFinity™; Happy Valley (OR); On-site; USD 21,000 - 26,000; Part time

Job summary

BoxLunch is seeking a Part-Time Assistant Manager – Level 1 to support the store leadership team in delivering an exceptional shopping experience for fans of pop culture.

You will train new teammates, help meet sales targets, and assist with daily operations on the floor and behind the scenes.

Qualifications

• At least 1 year of retail store experience.
• Excellent communication, time management, professionalism, and leadership to develop teammates.
• Must be at least 18 years old.
• High school diploma or GED equivalent.
• Ability to lift and move items up to 50 pounds as needed.

Responsibilities

• Provide an amazing shopping experience and drive add-on sales.
• Cover the sales floor and provide leadership support when the Manager is away.
• Open and close the store when needed.
• Process transactions and drive add-ons with benefits like BOPIS and curbside pickup.
• Understand store sales plan and KPIs such as UPT and ADT.
• Assist with planogram changes including store map, wall, fixtures and merchandising.
• Communicate fashion trends to management and HQ partners.
• Help maintain stock room organization and store tidiness.
• Develop and retain a collaborative, passionate team to run the store.
• Any other activities as assigned by Store Leader.

Skills

Customer service

Leadership

Communication

Time management

Retail operations

Education

High school diploma or GED

Job description

At BoxLunch, we’re committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.

As a BoxLunch Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
• Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You’ll communicate fashion trend information to management and respective HQ partners
• While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy
• Help develop and retain a super collaborative, passionate team to run your store alongside you
• Any other activities as assigned by your Store Leader

What You'll Need

• At least 1 year of retail store experience. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• You'll have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

About the company

BoxLunch