Part-Time Assistant Manager - Level 1

Hot Topic; Estero (FL); On-site; USD 16,531,200 - 22,041,600; Part time

Job summary

Hot Topic is seeking a Part-Time Assistant Manager Level 1 in Estero, FL. You will support the store leadership team to deliver an outstanding customer experience for fans of music and pop culture.

You will train new recruits, assist with daily operations, and help achieve sales targets while ensuring a positive team environment. This role requires leadership on the floor and strong product knowledge.

Qualifications

• 1 year of retail store experience or more.
• Strong communication and leadership skills.
• Open/close responsibilities and register operations.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience to encourage repeat visits.
• Cover the sales floor and offer leadership support when needed.
• Open and close the store as required.
• Process sales, drive add-on sales, and ensure register accuracy.
• Understand sales plans and KPIs (UPT, ADT).
• Assist with planogram changes and merchandising mixes.
• Share fashion and music trend information with management/HQ.
• Maintain stock room and keep store tidy.
• Develop and retain a collaborative store team.
• Perform other duties as assigned by the Store Leader.

Skills

Communication

Time management

Professionalism

Operations

Leadership

Education

High school diploma or GED

Job description

We re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager Level 1, youll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. Youll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

What You\'ll Do

• Provide an amazing shopping experience that will encourage customers to return. Theyll be impressed by your product knowledge, customer experience skills, and use of the Force
• Step in and step up when needed. Youll cover the sales floor and provide leadership support when your Manager gets pulled away
• Youve got the keys to the kingdom, and youre not afraid to use them! Youll open and close the store, as needed
• Work the register; youll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. Well need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
• Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! Youll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we dont like it when spells are stolen. Youll work with Store Management to ensure theres no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; youll help keep the stock room organized and the store tidy
• Help develop and retain a super collaborative, passionate team to run your store alongside you
• Any other activities as assigned by your Store Leader

What You\'ll Need

• At least 1 year of retail store experience. If you love music and pop culture, you\'re in the right place!
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds