Part-Time Assistant Manager

Cinemark USA, Inc.; Philadelphia (Philadelphia County); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking an Assistant Manager who can advance through the Management Accreditation Program toward roles like Senior Assistant Manager and Theatre Manager. The role emphasizes supervising staff, cross-department collaboration, and ensuring guest satisfaction.

With flexible hours including evenings and weekends, the position offers growth, training in management capabilities, and an emphasis on safety, reporting, and operational standards across all theatre functions.

Qualifications

• Must be at least 18 years old.
• High School or GED preferred.
• Completion of three basic courses within Cinemark’s Management Accreditation Program.
• Completes basic food handling training and any required local/state certifications.
• Safe Alcohol Service training for those handling alcohol.
• Flexible hours including evenings, weekends and holidays.
• Regular and consistent attendance.
• Energetic and friendly attitude during each shift.
• Excellent Guest service.
• Accurate cash handling and basic math skills.
• Strong communication with all ages and team members.

Responsibilities

• Follows the direction of the General Manager.
• Supports GM decisions in communication with staff.
• Works across all theatre departments and job functions.
• Trains and coaches team members in their functions.
• Prepares administrative and special reports for the GM.
• Inspects theatre building, parking lot, landscaping, property, roof and equipment.
• Reports repairs needed to the GM.
• Ensures team members follow dress code and provide superior customer service.
• Interacts with guests to ensure excellent service.
• Learns and follows Cinemark policies and procedures.
• Enforces policies with fairness and consistency.
• Reports employee relations issues per protocol.
• Maintains high work ethic and conduct expectations.
• Identifies and sanitizes high-contact areas.
• Uses PPE appropriately.
• Adapts to cleaning task frequency and scope.
• Addresses safety or security issues.
• Performs other duties as assigned.

Skills

Guest service

Time management

Organizational skills

Team leadership

Communication

Interpersonal skills

Education

High School or GED

MAP Core / Management Accreditation Program courses

Food handling training certification

Job description

Role Summary

The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.

Responsibilities

• Follows the direction of the General Manager
• Supports General Manager’s decisions in communication with the staff
• Responsible for working in all departments and all theatre job functions
• Trains and coaches Team Members in their specific job functions
• Assists in the preparation of administrative and special reports for the General Manager
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
• Reports the need for building, property, and equipment repairs to General Manager
• Ensures that theatre Team Members follow the dress code
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines.
• Enforces these with all Team Members fairly and consistently
• Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com)
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizes Employee and Gust high-contact
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Requirements

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
• Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Must be able to resolve conflict

Physical and Environmental Requirements

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.

Pay Range

18.50 - 18.70

DISCLAIMER

This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer

Want to learn more about us visit: Why Cinemark | Cinemark USA, Inc