Part-Time 911 Emergency Dispatcher

Chippewahd; Sault Ste. Marie (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Chippewa County is seeking Emergency Telecommunicators to support 24-hour police, fire, and EMS dispatch for Chippewa, Luce, and Mackinac counties. Training is provided on-site and off-site, and you will handle both administrative and emergency calls while coordinating with first responders.

Responsibilities include providing medical instructions, monitoring activity, data entry, and interagency collaboration with road commissions, tow services, and utility departments to ensure swift emergency

Qualifications

• Exhibits the ability to remain calm in a crisis.
• Demonstrates excellent listening skills and communicates clearly and effectively.
• Pays close attention to detail.
• Demonstrates the ability to work quickly and efficiently.
• Exhibits strong organizational skills and the ability to multitask.
• Posesses mental and emotional strength to deal with stressful situations for long periods of time.

Responsibilities

• Provides emergency medical instructions via communication equipment, verbatim, per a prescribed format.
• Monitors police traffic interacting with citizens, witnesses, suspects and other parties to ensure safety and gather reports.
• Tracks arrests and prepares related paperwork for data entry.
• Enters a variety of information into applicable databases.
• Receives and processes time-sensitive data within the assigned area.
• Obtains critical data from various sources for warrants and enters into LEIN/local databases.

Skills

Calm under pressure

Alertness for long shifts

Active listening

Attention to detail

Fast and efficient work

Organizational skills

Emotional resilience

Job description

Chippewa County has openings for the Emergency Telecommunicator position(s). This position is an integral part of Eastern Upper Peninsula's public safety that provides 24-hour police, fire, and emergency medical response to the public to Chippewa County, Luce County, and Mackinac County. Extensive dispatch/public safety training provided both on site and off. This position provides an exciting and meaningful job assisting the public and being a part of the emergency responders team. This position receives both administrative and emergency calls and dispatches law enforcement, fire and/or emergency medical services throughout the county. Utilizes special computer systems to secure necessary information for first responders and enters information relative to warrants, personal protective orders, stolen vehicles and other such data for law enforcement. Telecommunicators work with many other local community partners as well to assist in emergencies such as road commission, tow companies, Eastern Upper Peninsula Transportation Authority, electric companies, water and street departments.

Requirements

Takes emergency and non-emergency request for assistance, dispatching appropriate unit, and maintaining contact with responding units to gather and supply information.

Essential Duties and Responsibilities of a 911 Dispatcher:

• Provides emergency medical instruction via communication equipment, verbatim, per a prescribed format.
• Monitor police traffic interacting with citizens, witnesses, suspects, and/or other applicable parties to assist in the safety of personnel and gather the report information.
• Track arrests and prepares related paperwork for data entry.
• Enters a variety of information into applicable database(s).
• Receives and processes a variety of time sensitive data and information in assigned area of responsibility.
• Obtain critical data from various sources for warrants and enters into LEIN and local data base.
• Preform other support staff functions and duties as requested.

Required Knowledge, Skills and Abilities:

• Exhibits the ability to remain calm in a crisis.
• Possesses the ability to remain alert for long shifts.
• Demonstrates excellent listening skills and communicates clearly and effectively.
• Pays Close attention to detail.
• Demonstrates the ability to work quickly and efficiently
• Exhibits strong organizational skills and the ability to multitask.
• Possesses mental and emotional strength to deal with stressful situations for long periods of time.