Part-Time (20 Hours) Universal Banker - Manhattan Area

Citi; New York (NY); On-site; USD 50,030 - 65,270; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off including vacation and sick leave

Job summary

Citi is seeking an entry-level Universal Banker in New York, NY. This role involves assisting with account openings, resolving customer service issues, and supporting sales activities. Candidates should have 1-3 years of relevant experience and a High School diploma. The position offers a salary range of $50,030 - $65,270 annually, along with competitive benefits including medical, dental, and wellness programs.

Qualifications

• 1-3 years of relevant experience required.
• Previous Retail Banking or similar experience preferred.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies.
• Support sales/service activities within the branch.

Skills

Clear and concise communication skills

Customer service skills

Education

High School diploma or equivalent

Job description

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Education

• High School diploma or equivalent

Salary and Benefits

Primary Location: New York, NY, United States

Annual salary range: $50,030.00 - $65,270.00

Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off including vacation, sick leave, and paid holidays.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.