Part Sales Phone Representative

Rush Enterprises; Granite City (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K

Stock purchase plan

Performance incentives

Training

Advancement opportunities

Job summary

Rush Enterprises, Inc. seeks a Parts Sales Representative-Fleet Sales to coordinate parts sales for Fleet customers within a designated region.

The role ensures availability of parts regionally and nationally while maximizing sales and profits through effective coordination with logistics and accounts. The Fleet team collaborates with Rush Truck Centers to support service, parts, and fleet customers, offering rewarding opportunities in a leading transportation industry network.

Qualifications

• High school diploma or GED.
• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Proficiency in researching parts in multiple OEM systems preferred.

Responsibilities

• Sell parts to designated Fleet customers in the assigned region by phone or direct communications from customers.
• Ensure all requests for parts are billed on a parts ticket and meet any 3rd party billing requirements.
• Maintain orderly records of orders and special parts in a shared database; coordinate with warehouse personnel for fast delivery.
• Set up orders for daily shipment, delivery, or pick-up at the proper store.
• Solicit Fleet customers and assigned accounts by phone to promote parts marketing activities.
• Participate in all training programs offered.
• Stay current on new products and product updates.
• Maintain a lost sales tracking program.

Skills

Parts counter experience

OEM parts research

Customer service

Education

High school diploma or GED

Job description

The Parts Sales Representative-Fleet Sales coordinates parts sales to specific special customers designated as “Fleets” by local management in a region. Determines the availability of parts throughout the region, and nationally, to best serve customer demands and coordinate the logistics of those orders. Maintains a relationship with specific accounts in a manner that maximizes sales and profits.

Rush Truck Centers

opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities

• Sell parts to all designated/assigned “Fleet” customers in the assigned region through the phone, or through direct communications from customers via other telecommunication methods.
• Make sure all external and internal requests for parts are billed on a parts ticket. Must make sure any special billing requirements, like 3rd party customer billing systems, are met according to the fleet customers’ needs.
• Keep orderly records of all orders, and special order parts through a shared database program. Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
• Set up orders for daily shipment, delivery, or pick-up at the proper store.
• Solicit specific “Fleet” customers, and any assigned accounts, by phone to promote various parts marketing activities.
• Participate in all training programs that are made available.
• Keep current on new products and product updates.
• Participate in maintaining a lost sales tracking program.

Benefits

• We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications

• High school diploma or general education degree (GED).
• Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
• Proficiency in researching parts in multiple OEM systems preferred.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Pay

Minimum Pay Rate

USD $60,000.00/Yr.

Maximum Pay Rate

USD $90,000.00/Hr.