Part Sales Manager – Full Time

AutoZone; Willard (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs lead by example, delivering WOW! Customer Service while executing store operations with excellence.

As a Parts Sales Manager, you will drive sales performance, build a high-performing team, and ensure exceptional customer experiences. Join a vibrant team focused on achieving goals, leadership development, and career growth in automotive retail.

Qualifications

• Leadership: supervise, train, and develop a high-performing team.
• Clear communication with customers and staff to ensure smooth operations.
• Track sales goals, inventory accuracy, and performance standards.
• Follow structured procedures, manage inventory, cash handling, shrink control.
• Collaborate with store staff and department leaders for seamless operations.
• Lead sales and inventory efforts to exceed targets and manage returns.
• Enforce PPE and safety standards to maintain compliance.
• Support commercial accounts and hub departments for timely deliveries.
• Resolve customer issues quickly while upholding policies.

Responsibilities

• Supervise and develop team under Store Manager guidance.
• Drive sales targets and merchandising, while ensuring WOW! customer service.
• Monitor inventory levels, control shrink, and oversee cash handling.
• Coordinate with commercial accounts and department leaders for timely deliveries.
• Resolve customer concerns and operational issues promptly.
• Lead by example to foster a high-performing store environment.

Skills

Leadership

Communication

Metrics

Process

Teamwork

Parts & inventory

Safety compliance

Commercial support

Problem solving

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

What We’re Looking For

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail.
• Certifications: Automotive Service Excellence (ASE) Certification.