Part Sales Manager – Full Time

AutoZone; Randolph (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone in Randolph, MA is seeking a Parts Sales Manager to drive sales performance, coach a high-performing team, and deliver WOW! customer service. You will oversee store operations, inventory, and returns while leading by example to meet growth targets.

Ideal candidates bring leadership, strong communication in English and Spanish, and a track record in automotive retail. This full-time role offers ongoing career development in a busy AutoZone environment.

Qualifications

• Leadership and decision-making abilities.
• Strong communication with customers and teammates.
• Proven ability to monitor goals, inventory, and performance metrics.

Responsibilities

• Assist Store Manager in supervising, training, and developing employees.
• Maintain clear, effective communications with customers and staff.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, shrink control, and efficiency.
• Collaborate with staff and department leaders to ensure smooth operations.
• Lead parts sales and inventory efforts to exceed targets and manage returns.
• Enforce PPE and safety standards and promote risk management practices.
• Support commercial and hub departments to meet delivery and customer needs.
• Resolve customer concerns and operational issues promptly while upholding policies.

Skills

Leadership

Communication

Metrics minded

Process orientation

Teamwork

Parts sales & inventory

Safety & compliance

Commercial account support

Problem solving

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification