Part Sales Manager – Full Time

AutoZone; Palmyra (Lebanon County); On-site; USD 48,000 - 75,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. As a Parts Sales Manager, you’ll play a key role in driving sales performance, leading a high‑performing team, and delivering WOW! Customer Service.

Under the Store Manager’s guidance, MITs lead by example, showing initiative and strong leadership while ensuring operations run smoothly and customer needs are met.

Qualifications

• Leadership demonstrated with integrity and decision-making skills.
• Ability to communicate effectively in English and Spanish.
• Experience in automotive retail is preferred.

Responsibilities

• Assist the Store Manager in supervising, training, and developing staff.
• Maintain clear interactions with customers and employees for smooth operations.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, and shrink control.
• Collaborate with staff and department leaders to ensure seamless service.
• Lead efforts to exceed sales targets and optimize inventory and merchandising.
• Enforce PPE and safety standards across the store.
• Support timely deliveries and customer needs in coordinating with hubs.
• Resolve customer concerns and store issues promptly while enforcing policies.

Skills

Leadership

Bilingual (Spanish/English)

Education

ASE certification

Job description

Overview

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, you’ll play a key role in driving sales performance, fostering a high‑performing team, and ensuring an exceptional WOW! Customer Service experience.

Responsibilities

• Assist the Store Manager in supervising, training, and developing high‑performing employees, fostering a motivated and engaged team.
• Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Follow structured store procedures, manage inventory, oversee cash handling, control shrink, and ensure operational efficiency.
• Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision‑making skills, and strong leadership abilities.
• Full‑time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go the Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Ase certification.