Part Sales Manager – Full Time

AutoZone; North Billerica (MA); On-site; USD 55,000 - 90,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and delivers WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example and demonstrate initiative.

As a Parts Sales Manager, you’ll lead sales and inventory efforts, mentor staff, and ensure timely deliveries while maintaining exceptional customer experiences across the store.

Qualifications

• Assist in supervising and developing a high-performing team.
• Maintain clear, effective interactions with customers and employees.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, shrink control.
• Collaborate with staff and department leaders to maintain operations.
• Lead efforts to exceed sales targets and manage inventory.
• Enforce PPE use and uphold safety standards.
• Assist in managing commercial/hub accounts to support deliveries.
• Resolve customer concerns and store issues quickly.
• Exceptional Communication: Spanish and English proficiency.
• Automotive Retail: Prior experience preferred.
• ASE Certification: Desired.

Responsibilities

• Assist the Store Manager in supervising and developing a high-performing team.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow structured store procedures, manage inventory, cash handling, shrink control.
• Work collaboratively with store staff and commercial department leaders.
• Lead efforts to exceed sales targets and optimize inventory levels.
• Enforce PPE use and promote safety compliance.
• Assist in managing commercial and hub accounts to support deliveries.
• Resolve customer concerns and store operational issues swiftly.

Skills

Leadership

Communication

Metrics Mindedness

Process Orientation

Teamwork

Parts Sales

Inventory Management

Safety Compliance

Commercial Account Support

Problem Solving

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

What We’re Looking For

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail.
• Certifications: Automotive Service Excellence (ASE) Certification.