Part Sales Manager – Full Time

AutoZone; Normal (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone is seeking a Parts Sales Manager in Illinois to drive sales performance and lead a high-performing team. You will supervise and train staff, manage inventory and merchandising, and ensure WOW! customer service.

The role emphasizes leadership, effective communication, and adherence to safety and store procedures. You will work with store and commercial department leaders to meet targets, resolve issues promptly, and deliver excellent customer experiences in a fast-paced automotive retail

Qualifications

• Experience leading teams in a retail setting.
• Ability to communicate effectively with customers and staff.
• Clear understanding of sales and inventory processes.
• Commitment to safety and regulatory standards.

Responsibilities

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees.
• Communication – Maintain clear, effective interactions with customers and employees.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards.
• Process Orientation – Follow structured procedures, manage inventory, cash handling, shrink control.
• Teamwork – Collaborate with staff and department leaders to ensure smooth operations.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets and manage returns/merchandising.
• Safety & Compliance – Enforce PPE use and promote risk management practices.
• Commercial Account Support – Assist in managing commercial hub departments to support deliveries.
• Problem Solving – Resolve customer concerns and operational issues swiftly.

Skills

Leadership

Bilingual SP/EN

Automotive Retail

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification