Part Sales Manager – Full Time

AutoZone; New Britain Township (Bucks County); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone is seeking a Parts Sales Manager who will drive sales performance, foster a high-performing team, and ensure WOW! Customer Service across the store. You will lead by example, mentor team members, and optimize merchandising and inventory to meet targets.

Under the Store Manager's guidance, you will oversee inventory, safety, and store processes while building strong relationships with customers and commercial accounts to support growth and daily operations.

Qualifications

• Leadership and decision-making abilities demonstrated in retail leadership roles.
• Strong communication skills for customers and team members.
• Ability to monitor goals, inventory accuracy and performance standards.
• Following structured store procedures and cash handling processes.
• Collaborative work with staff and department leaders to ensure service excellence.
• Experience driving sales and managing inventory and returns.
• Knowledge of safety standards and risk management practices.
• Experience supporting commercial accounts and deliveries.
• Strong problem-solving skills to resolve issues quickly.

Responsibilities

• Lead and supervise employees, training and developing a motivated team.
• Maintain clear interactions with customers and staff to ensure smooth operations.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, oversee cash handling, and shrink control.
• Collaborate with store staff and commercial leaders to maintain service excellence.
• Lead sales and inventory efforts, optimize stock levels and returns processing.
• Enforce PPE use and uphold safety standards.
• Assist in managing commercial and hub departments for timely deliveries.
• Resolve customer concerns and store issues quickly while upholding policies.

Skills

Leadership

Communication

Metrics Mindedness

Process Orientation

Teamwork

Parts Sales & Inventory Mgmt

Safety & Compliance

Commercial Account Support

Problem Solving

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.


• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.


• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.


• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.


• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.


• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.


• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.


• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.


• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.


• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.


• Automotive Retail: Previous experience in automotive retail


• Certifications: Automotive Service Excellence (ASE) Certification