Part Sales Manager – Full Time

AutoZone; Natick (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership, supporting AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, you’ll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience.

Qualifications

• Leadership: oversee and develop high-performing employees.
• Communication: clear interactions with customers and staff.
• Metrics minded: track sales goals, inventory, performance.
• Process orientation: follow store procedures, manage inventory and cash handling.

Responsibilities

• Lead and supervise with Store Manager to develop a motivated team.
• Train and develop staff to deliver WOW! Customer Service and operational excellence.
• Monitor sales goals, inventory accuracy, and shrink control to drive results.
• Ensure PPE, safety standards, and compliance across the store and departments.
• Support commercial accounts and timely deliveries with effective collaboration.
• Resolve customer concerns and store issues promptly while upholding policies.

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification