Part Sales Manager – Full Time

AutoZone; Haw River (NC); On-site; USD 45,000 - 75,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. As a Parts Sales Manager, you’ll lead a high‑performing team and coach associates to deliver WOW!

service while managing daily store operations in Haw River, NC. Join a dynamic environment focused on achieving goals, developing leadership abilities, and advancing careers in automotive retail.

Qualifications

• Leadership: demonstrate integrity and strong leadership abilities.
• Clear, effective communication with customers and staff in bilingual setting.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow structured store procedures, manage inventory, cash handling, shrink control.
• Collaborate with store staff and department leaders for seamless operations.
• Lead sales and inventory efforts to exceed targets and manage returns/merchandising.
• Enforce PPE and safety standards for a compliant store.
• Assist in managing commercial and hub departments to support timely deliveries.
• Resolve customer concerns and store operational issues promptly.

Responsibilities

• Lead and develop a high-performing team under Store Manager guidance.
• Maintain effective communication with customers and staff.
• Track sales goals and inventory to drive business results.
• Ensure store procedures, cash handling, and shrink control are followed.
• Collaborate with colleagues to deliver WOW! customer service.
• Drive parts sales and manage inventory and returns.
• Uphold safety standards and PPE usage across the store.
• Support commercial accounts to meet delivery and service needs.
• Address and resolve customer issues swiftly and professionally.

Skills

Leadership

Communication

Metrics minded

Process oriented

Teamwork

Sales & inventory

Safety & compliance

Commercial account support

Problem solving

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification