Part Sales Manager – Full Time

AutoZone; Brandywine (MD); On-site; USD 60,000 - 75,000; Full time

Job summary

AutoZone is seeking a Parts Sales Manager to drive sales performance, lead a high-performing team, and deliver WOW! customer service in automotive retail. In this role you’ll oversee store operations, supervise staff, and work with the commercial hub to meet delivery needs.

The position emphasizes leadership, teamwork, and strong communication, with responsibilities spanning sales, inventory control, and process efficiency to support the driving community and local customers.

Qualifications

• Experience leading and developing a high-performing retail team.
• Strong communication with customers and employees.
• Track sales goals, inventory accuracy, and performance standards.
• Follow structured store procedures, manage cash handling, shrink control.
• Identify and resolve store operational issues.
• Drive sales targets through effective merchandise and service.
• Uphold PPE usage and safety compliance.
• Assist in supporting commercial and hub departments for timely deliveries.

Responsibilities

• Assist the Store Manager in supervising, training, and developing staff to achieve goals.
• Maintain clear, effective communications with customers and team members.
• Monitor sales, inventory, and performance metrics to improve results.
• Follow established procedures for store operations and cash handling.
• Collaborate with departments to ensure smooth daily operations and service quality.

Skills

Leadership

Communication

Metrics-minded

Process orientation

Teamwork

Parts sales & inventory

Safety & compliance

Commercial account support

Problem solving

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification