Part Sales Manager – Full Time

AutoZone; Ashland (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. As a Parts Sales Manager, you’ll play a key role in driving sales performance and building a high-performing team, while delivering WOW! Customer Service.

Join a vibrant team focused on achieving goals, leadership growth, and excellent automotive retail service in Ashland, VA. Live The Pledge and support trusted automotive solutions in our essential industry.

Qualifications

• Leadership and communication skills necessary to guide a team.
• Experience in automotive retail or parts sales preferred.
• Ability to work flexible shifts including mornings/nights/weekends.

Responsibilities

• Lead the store team to achieve sales targets and provide WOW! customer service.
• Coach and develop team members; monitor performance and deliver feedback.
• Oversee inventory, pricing, merchandising, and returns processing.
• Resolve customer issues promptly and professionally.
• Ensure compliance with safety and company policies.
• Support in managing commercial accounts and hub departments.
• Monitor daily sales metrics and implement process improvements.

Skills

Leadership

Communication

Teamwork

Problem Solving

Inventory Management

Customer Service

Flexibility

Safety Awareness

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification