Parrish Services - Residential Plumber

Ace Hardware Corporation; Manassas (VA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

401(k) retirement savings plan with 1:

Comprehensive health coverage

Paid time off & holidays

Career growth opportunities

Bonus opportunities

Warehouse merchandise discount

Employee assistance program

Job summary

Ace Hardware Home Services, Inc. is expanding Parrish Services to bring professional heating, cooling, and plumbing services to homes. The role involves completing in-home plumbing and related tasks, building rapport with customers, and educating about financing options and maintenance plans.

You will troubleshoot, repair, and maintain residential systems while meeting revenue goals. Applicants should have at least two years of residential plumbing experience, a valid driver’s license, and a

Qualifications

• Minimum of two years residential plumbing experience
• Sales experience is a plus
• Preference for knowledge in tankless, water treatment, and well pumps
• Mechanical aptitude required
• Valid Driver’s License and clean MVR required
• High standards for workmanship; integrity matters
• Growth mindset and desire to improve daily
• Ability to hustle and thrive under pressure
• Team player with positive attitude
• Dependable and consistent in all areas

Responsibilities

• Complete plumbing, drain cleaning and related in-home service calls
• Build and establish customer rapport to ensure great service
• Educate customers on home care, financing options, and maintenance plans
• Provide technical support to customers
• Exceed revenue goals through sales criteria
• Stay current on manufacturers’ products regarding installation and service
• Troubleshoot, diagnose, and repair residential plumbing tasks
• Train and mentor apprentices as needed
• Participate in training, meetings, and team events
• Maintain a clean, organized job site and inventoryed truck
• Provide exceptional customer service and professional representation
• Uphold high standards of ethics, honesty, and integrity

Skills

Residential experience

Sales experience

Tankless systems knowledge

Water treatment knowledge

Well pumps knowledge

Mechanical aptitude

Valid driver’s license

High standards and integrity

Growth mindset

Team player

Dependable and consistent

Job description

Compensation Details

$28–$35 per hour plus the potential to earn sales bonuses

Job Description

About Parrish Services

Helpful meets helpful. Parrish Services is now an Ace Hardware Home Services company! Now bringing helpful heating and cooling services to your home. Supporting over 5,800 neighborhood stores across the country, Ace Hardware is a company dedicated to helpful service in local communities. Much like Parrish Services, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle and now in the home. We are excited to grow Parrish Services together with Ace to continue to support the local community for years to come. To learn more, visit: www.parrishservices.com. “Ace Hardware Home Services, Inc. is a subsidiary of Ace Hardware Corporation, the world’s largest retailer‑owned cooperative, with long‑term private ownership and no private equity backing.”

Job Duties

• Complete plumbing, drain cleaning and other related in‑home service calls.
• Build and establish customer rapport to ensure we are providing great service.
• Educate and assist customers on their home, finance options, and maintenance plans.
• Provides technical support to customers.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Be professional and knowledgeable: keep current on manufacturer's products concerning installation, operation, maintenance, service, and repair.
• Troubleshoot, diagnose, identify, and repair residential plumbing tasks, ranging from faucet repairs, and water heater installations, to repipes with appropriate tools and materials for repair.
• Train and mentor apprentices as needed.
• Participate actively in all training exercises, morning meetings and retreats.
• Maintain a clean, organized job site and well‑inventoried truck.
• Provide exceptional customer service. Present yourself as professional and knowledgeable to ensure the satisfaction of our customer base and to win referrals and repeat business.
• Commit to high standards of ethics, honesty, and integrity.

Job Requirements

• Must have a minimum of two years RESIDENTIAL experience.
• Sales experience is a plus
• Preference for knowledge in tankless, water treatment, and well pumps.
• Mechanical Aptitude.
• Valid Driver’s License and Clean MVR.
• High standards for your work. Excellence & integrity matter to you.
• A growth‑mindset and the want to get better every day.
• The ability to hustle & thrive under pressure.
• You can be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.

Physical Requirements

• Physical dexterity in limbs and digits to operate hand and power‑driven tools and equipment commonly used in the field.
• Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds.
• Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.
• Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts.
• Ability to climb stairs and ladders and work in high, precarious places.
• Ability to sit and/or stand for extended periods of time.
• Ability to work outside; exposed to heat and cold.
• Ability to see and read with or without vision aids.
• Ability to hear and speak to exchange information.
• Ability to perform maintenance duties and read blueprints, drawings, and specifications.
• This position requires driving a company vehicle and meeting company motor vehicle and insurance eligibility requirements. You must have a valid U.S. driver’s license for at least three (3) continuous years immediately preceding today’s date.
• This position is not eligible for employment visa sponsorship now or in the future.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

Benefits

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short‑term disability, and long‑term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally‑owned businesses thrive and make an impact in their communities.
• You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands‑on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co‑workers, customers, and your community.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
• Benefits are provided in compliance with applicable laws, plans and policies.

About Ace Hardware Home Services, Inc.

Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Equal Opportunity Employer

Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimers

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Philadelphia, PA candidates: When reviewing a post‑offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.