Parole Supervisor - Harrisburg District Office

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 70,000 - 90,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Parole Supervisor for the Harrisburg District Office. This leadership role focuses on guiding Parole Agents, strengthening public safety, and fostering staff development through coaching and training.

Responsibilities include supervising field operations, overseeing casework, and building partnerships with law enforcement and community groups. A strong background in parole/corrections and program management is expected.

Qualifications

• Three years as a Parole Agent 2 or equivalent with progress toward leadership responsibilities.
• Three years and six months of professional experience in casework or counseling of offenders, auditing of offender caseloads, or investigation in related fields.
• Equivalent combination of experience and training acceptable.

Responsibilities

• Staff Leadership: assign caseloads and work assignments, review staff performance and provide ongoing guidance and support.
• Case Oversight: review reports, investigations, case notes, and activity records for accuracy, quality, and policy compliance.
• Employee Development: train agents, conduct performance reviews, observe field activities, coach staff growth.
• Field Operations: assist with investigations, reentrant contacts, arrests, transportation, and other operations.
• Community Partnerships: build relationships with community groups and law enforcement to support reentrant success.
• Administrative Management: maintain unit records, monitor deadlines, and communicate policy updates to staff.

Job description

THE POSITION

Step into a leadership role with the Department of Corrections as a Parole Supervisor in the Harrisburg District Office. This position allows you to guide Parole Agents, support public safety efforts, and help staff grow through coaching and training. Every day brings opportunities to solve problems, strengthen operations, and make a positive impact on the community. Join a team that values leadership, accountability, and professional development.

THE POSITION

Step into a leadership role with the Department of Corrections as a Parole Supervisor in the Harrisburg District Office. This position allows you to guide Parole Agents, support public safety efforts, and help staff grow through coaching and training. Every day brings opportunities to solve problems, strengthen operations, and make a positive impact on the community. Join a team that values leadership, accountability, and professional development.

DESCRIPTION OF WORK

The Parole Supervisor oversees the daily operations of a Field Supervision Unit and provides direction, guidance, and support to Parole Agents. This position balances supervision, training, case oversight, community engagement, and administrative responsibilities to help achieve agency goals. As a Parole Supervisor, you will perform the following duties:

• Staff Leadership: Assign caseloads and work assignments, review staff performance, and provide ongoing guidance and support
• Case Oversight: Review reports, investigations, case notes, and activity records to ensure accuracy, quality, and compliance with policy
• Employee Development: Train agents, conduct performance reviews, observe field activities, and strengthen professional skills through coaching
• Field Operations: Assist with investigations, reentrant contacts, arrests, transportation activities, and other operational needs
• Community Partnerships: Build relationships with community groups, law enforcement agencies, and service providers to support reentrant success
• Administrative Management: Maintain unit records, monitor deadlines, prepare supervisory reports, and communicate policy updates to staff

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment, 40-hour work week
• Work schedule and hours to be determined. Holidays and weekends as required.
• Travel is required.
• This position is eligible for full retirement benefits at age 50/55.
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements

• Three years as a Parole Agent 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years and six months of professional experience in casework or counseling of offenders, auditing of offender caseloads, or investigation, in probation, parole, corrections, or a law enforcement agency; or
• An equivalent combination of experience and training.

Special Requirements

• This position requires possession of an active non-commercial Pennsylvania Class C driver’s license or equivalent.
• All employees must obtain CLEAN certification within two months of employment and maintain this certification for the duration of employment in this job.

Other Requirements

• Successful completion of basic training at the Training Academy in Elizabethtown, PA is required.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• A conditional offer of employment will require a medical examination and a drug screening.
• A conditional offer of employment requires review of prior law enforcement employment records as required by Pennsylvania Act 57 of 2020.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Veterans

• Pennsylvania law (51 Pa. C.S.
  7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.