Parks Maintenance Operations Manager

Town-of-Plainfield,-i; Plainfield (IN); On-site; USD 65,000 - 95,000; Full time

Job summary

Town of Plainfield seeks a Parks Maintenance Manager to oversee daily operations of parks, trails, athletic fields, and Carlucci Recreation and Aquatic Center maintenance. The role ensures safety, oversees maintenance contracts, reports, and planning with the Director.

Responsibilities include supervising staff, coordinating snow removal, and ensuring high-quality park facilities while meeting safety standards and budget considerations.

Qualifications

• Bachelor’s degree and 3 years related experience, or equivalent.
• CDL, CPSI license, and CPO license required (or within one year).
• Proficiency with park management software and scheduling tools.
• Strong knowledge of safety, maintenance, and risk management.

Responsibilities

• Manage day-to-day operations of parks, trails, fields and facilities.
• Coordinate maintenance at Carlucci Center and snow removal operations.
• Oversee maintenance contracts and vendor performance.
• Prepare monthly and annual reports on operations and facilities.
• Direct work orders and set priorities for aquatic center needs.
• Supervise staff across parks, trails, and athletic facilities.

Skills

Teamwork and Collaboration

Service to Citizens

Professionalism

Dependability

Interpersonal Communications

Job Knowledge and Work Habits

Leadership

Delegation

Cost Consciousness

Safety and Security

Education

Bachelor's degree

Tools

Microsoft Outlook

Word

Excel

PowerPoint

iWorQ's

Rec Trac

Job description

The Parks Maintenance Manager is responsible for managing the day-to-day operations and administration of the Town’s parks, trails, and athletic fields, as well as the maintenance of all facilities and buildings including the Carlucci Recreation and Aquatic Center.

Duties include, but are not limited to:

1. Manages the operations of all guest activities in the parks, on the trails and athletic fields to include: special outside event rentals, youth groups, schools, and daily guests and schedules the police and emergency medical services (EMS), as needed.
2. Coordinates the day-to-day operations and maintenance of all parks, trails, facilities and athletic fields to include: overseeing daily and preventive maintenance at the Carlucci Recreation and Aquatic Center, overseeing maintenance related contracts and vendor performance for the department.
3. Ensures that all aspects of the parks, trails, athletic fields, and facilities operate in a clean and safe manner by conducting routine safety meetings and inspections.
4. Prioritizes and directs work orders for maintenance needs, with aquatic center maintenance, pool chemistry and related high-profile operations set as the first priority.
5. Serves as the liaison for the Youth Athletic Leagues and manages and coordinates schedules and facility usage.
6. Works closely with the Carlucci Recreation and Aquatic Center General Manager to ensure that facility maintenance needs are responded to in a timely manner. Coordinates in the snow removal at the Richard A. Carlucci Center, in the parks, on trails and at the facilities.
7. Prepares extensive monthly and annual reports relating to the operations of the parks, trails and athletic fields, as well as with regards to the maintenance of all facilities and buildings.
8. Works closely with the Director of Parks and Recreation to develop short-term and long-term planning goals and capital improvement recommendations.
9. Supervises the proper maintenance of equipment and tools and maintains a variety of records relating to repairs, replacements, and maintenance activities.
10. Operates trucks of various sizes and weights in the loading, hauling, and unloading of various equipment, mulch, brick dust, gravel, and sand.
11. Attends meetings, as assigned.

Supervisory Responsibilities: Supervises all employees in the parks, trails and athletic fields division of parks, as well as all maintenance employees assigned to the Carlucci Recreation and Aquatic Center. Employee carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; scheduling and approving time worked; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. A valid Commercial Driver's License (CDL), Certified Playground Safety Inspector license, and a Certified Pool Operators License is required (or must be obtained within one year of employment).
Town-related Competencies:To perform this job successfully, all employees working in the Town should demonstrate the following competencies:

• Teamwork and Collaboration- Gets along with and maintains positive relationships with coworkers. Is willing to help with all types of work, no matter how big or small the task. Asks for and listens to coworkers’ feedback; incorporates feedback into revised processes. Positively reinforces team members for their contributions and accomplishments. Admits mistakes when they occur, learns from them, and enables others to do the same.
• Service to Citizens- Always represents the Town of Plainfield well; maintains personal accountability and ownership for customer service. Let customers know that he/she is willing to work with them to meet their needs. Follows up to ensure that requests and concerns are resolved. Understands customer problems and needs; quickly and effectively solves customer problems. Does more than what is normally required to resolve customer concerns.
• Professionalism -Demonstrates professionalism in appearance and actions. Maintains timely, personable, and effective communications with citizens and the general public, and local or intergovernmental contacts and neighboring community leaders. Demonstrates flexibility and a positive attitude when change occurs. Does not participate in conversations or actions that are disrespectful to others. Uses Town resources and assets wisely, efficiently, and according to Town policy.
• Dependability -Attends work as scheduled; follows the attendance policy and informs his/her manager of absences in advance. Accepts assignments willingly and can be counted on to complete tasks on time. Completes tasks accurately and thoroughly, eliminating the need for close review. Timely follow-through on tasks and projects issued by the Department Head, Town Manager, or Town Council. Does what he/she commits to doing.
• Interpersonal Communications -Communicates clearly, accurately, and respectfully with coworkers and customers. Keeps the Town Council well-informed of any incidents or issues; especially regarding offsite incidents. Keeps sensitive and confidential matters private. Listens to others and seeks to understand others’ perspectives. Willingly accepts feedback and incorporates it into work activities and interactions.
• Job Knowledge and Work Habits -Takes pride in work and coworkers; performs work with a positive attitude that enables others to perform well. Is willing to ask questions when the job or task is not fully understood. Willingly participates in training to maintain or enhance current knowledge of principles, procedures, methods, and/or technology. Maintains an optimistic outlook when faced with difficulty or change and makes an effort to overcome obstacles. Retains the expected job knowledge; helps others by sharing knowledge.

Job-related Competencies –To perform this job successfully, employees in this job should demonstrate the following competencies:

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Delegation– Delegates work assignments; matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Education and/or Experience:Bachelor’s degree (B.A. /B.S.) from a four-year college or university; and 3 years related experience and/ or training; or equivalent combination of education and experience. Previous experience with the development and supervision of parks, trails and recreation facilities is required. Previous supervisory experience is required.

Other Skills and Abilities:The following skills and abilities are either required or desired.

• Computer software skills required include: Microsoft Outlook, Word, Excel, PowerPoint, iWorQ’s, and Rec Trac.
• The ability to make sound and rational decisions including exercising independent judgment, within specified parameters is required.
• The ability to develop and maintain a comprehensive knowledge of current principles, codes, and safety protocols and risk management relating to recreation facility operation and programs is required.
• A comprehensive knowledge of HVAC systems including boilers and chillers, plumbing, electrical, and landscaping is required.
• A chemical application license for turf maintenance is preferred.
• Certified Playground Safety Inspector license is required (or must be obtained within one year of employment).
• Certified Pool Operators License is required (or must be obtained within one year of employment).
• Commercial Driver's License (CDL) is required (or must be obtained within one year of employment).
• The ability to use and learn several types of technology to include irrigation systems, and scheduling software for fields and facilities is required.
• The ability to operate motorized vehicles and equipment to include pick-up truck, utility truck, saws, pumps, tractors, riding and walking lawn mowers, weed eaters, common hand and power tools, shovels, wrenches, detection devices, ditch witch, snow removal equipment, salting equipment, and mobile radio is required.
• The ability to demonstrate satisfactory performance ratings on all safety and operational audits is required.
• The ability to enforce rules and follow all established protocols and guidelines is required.
• A general understanding of accounting principles and practices and report writing, while paying close attention to detail is required.
• The ability to resolve conflicts between employees and between employees and guests is required.
• The ability to remain current with all required licenses, certifications and in‑service requirements is required.
• First Aid, AED, and CPR certifications are required.
• The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment is required.
• The ability to speak, read and write in English is required. Spanish is desired.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift and/or move up to 100 pounds with the use of an assistive device.

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee frequently is exposed to wet or humid conditions (non-weather); toxic or caustic chemicals; and outdoor weather conditions. The employee occasionally is exposed to work near moving mechanical parts; work in high, precarious places; fumes or airborne particles; extreme cold (non-weather); extreme heat (non-weather); and the risk of electrical shock. The noise level in the work environment is usually moderate to loud.

While the Parks and Recreation offices are open from dusk to dawn, Monday through Friday, this position may require work beyond these hours and on the weekends. It also requires the ability to drive Parks and Recreation Department vehicles. Thus, a valid Commercial Driver’s License (CDL) is preferred but not required.