Parking Service Supervisor

AVFLIGHT CORPORATION; City of Plattsburgh (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

The AVFLIGHT CORPORATION in Plattsburgh, NY, is hiring a Parking Service Supervisor. This full-time role oversees Parking Service Attendants and Shuttle Bus Ambassadors to ensure smooth operations, assist customers, and maintain the parking area and booth.

Responsibilities include handling payments, assisting customers with automated systems, performing inspections, coordinating snow removal, supervising staff, and maintaining data and cash reconciliations.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to write clearly and legibly.
• Ability to work efficiently under time constraints.
• Must be available and willing to work varied hours including swing and graveyard shifts plus weekends and holidays.
• Must be 18 years or older.
• High School diploma or GED equivalent.
• Must pass background check, pre-employment drug test, have valid Driver's license with a good driving record within company standards.
• Must have authorization to work in the U.S.
• Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.

Responsibilities

• Accept payment for parking in accordance with specific standards
• Assist customers with automated parking lot payment systems and parking
• Perform daily inspections of automated parking systems
• Maintain the cleanliness and maintenance of the areas in and about the parking area and booth
• Operate shuttle bus for parking lot customers in accordance with specific standards
• Monitor parking system data and generate reports
• Reconcile and deposit collected cash as needed
• Assist with customer issues and complaints
• Monitor snow removal of parking lot, kiosks, and parking booth and coordinate additional snow removal as necessary

Skills

Excellent communication

Interpersonal skills

Basic computer skills

Written communication

Time management

Shift flexibility

18 years or older

Education

High School diploma or GED equivalent

Job description

Job Details: Job Location: Avflight Plattsburgh - Plattsburgh, NY, Position Type: Full Time, Education Level: High School/GED Equivalent, Salary Range: $18.00 - $20.00Hourly, Job Shift: Any, Parking Service Supervisor

General Purpose of Job:

The Parking Service Supervisor is responsible for monitoring Parking Service Attendants and Shuttle Bus Ambassadors. They are responsible for the overall smooth operation of the parking service, including assisting customers and ensuring the cleanliness and maintenance of the areas in and round the parking area and booth.

Duties:

• Accept payment for parking in accordance with specific standards
• Assist customers with automated parking lot payment systems and parking
• Perform daily inspections of automated parking systems
• Maintain the cleanliness and maintenance of the areas in and about the parking area and booth
• Manually remove snow from the immediate vicinity of parking booth and automated parking equipment
• Operate shuttle bus for parking lot customers in accordance with specific standards
• Maintain a visible company presence during inbound and outbound flights
• Assist customers with luggage to and from curb
• Perform and record daily inspections of shuttle bus
• Maintain the cleanliness and minor maintenance of the shuttle bus in accordance with specific standards
• Monitor work of Parking Service Attendants and Parking Service Shuttle Bus Ambassadors to ensure they are within the outlined standards
• Monitor parking system data and generate reports
• Monitor and reconcile daily payments in parking system
• Reconcile and deposit collected cash as needed
• Assist with customer issues and complaints
• Perform daily inspections of automated parking systems
• Ensure the cleanliness and maintenance of the areas in and about the parking area and booth
• Monitor snow removal of parking lot, kiosks, and parking booth and coordinate additional snow removal as necessary
• Maintain compliance with all FAA, Federal, State, Local and Avflight safety policies and procedures
• Perform all other duties as assigned

Qualifications:

• Excellent communication and interpersonal skills
• Demonstrate basic computer skills with the ability to easily grasp the functionality and concepts of company software for paperwork and computer transactions
• Ability to write clearly and legibly
• Ability to work efficiently under time constraints
• Must be available and willing to work varied hours including swing and graveyard shifts plus weekends and holidays
• Must be 18 years or older
• High School diploma or GED equivalent
• 2 years related experience, Aviation experience a plus
• Must pass background check, pre-employment drug test, have valid Driver's license with a good driving record within company standards
• Must have authorization to work in the U.S.
• Must be willing to work outside in all types of weather and elevated noise levels within the airport environment

Competency/Behavioral Requirements:

• Be pleasant with others on the job and display a good-natured, cooperative attitude
• Be reliable, responsible, and dependable, and fulfill obligations
• Strong Attention to Detail and multi-tasking skills
• Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
• Accept criticism and deal calmly and effectively with high stress situations and be open to change (positive or negative) and to considerable variety in the workplace
• Willingness to take on responsibilities and challenges
• Be sensitive to others’ needs and feelings and be understanding and helpful on the job

Physical Demands:

Must have physical dexterity sufficient to perform repetitive tasks and motions. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.