Parking Service Attendant

Marion County Public Health Department; Indianapolis (IN); On-site; USD 26,000 - 36,000; Full time

Job summary

Eskenazi Health in Indianapolis, IN is seeking a Parking Services Attendant to welcome guests and manage parking at the hospital entrances and garage. You will ensure safe, efficient traffic flow, assist with wheelchairs and kiosks, and support new hires with parking operations.

The role emphasizes patient-centered service, with duties including door assistance, wayfinding, and answering questions about local services.

Qualifications

• High school diploma or equivalent is required.
• CPR certification within 1 month of employment.
• EVOC certification within 6 months of hire.

Responsibilities

• Provide a professional, welcoming, safe and secure arrival and departure for patients and visitors
• Assist guests with parking kiosks
• Direct traffic in the parking areas to ensure a non-congested, safe, and smooth flow
• Assist patients with wheelchairs and DME
• Answer questions regarding local attractions, directions, or other services
• Maintain entrances by removing trash and debris
• Ensure wheelchairs are available at entrances
• Exercise independent judgment in emergency situations
• Aid patients in finding their vehicle and provide wayfinding assistance
• Staff the parking office and assist new hires and specialty parking permits
• Assist supervisors with gate and intercom assessments and repairs

Skills

Excellent judgment and prioritization

Bilingual (desirable)

Knowledge of hospital layout

Good reasoning

Adaptability to changing priorities

Education

High school diploma or equivalent

Job description

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Q

Why Eskenazi Health?

We asked Christia , Chief Human Resources Officer: Q Why Eskenazi Health? Employee Q&A

We asked Dawn, CEO - Eskenazi Health Center:

Q

What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community?

We asked Dawn, CEO - Eskenazi Health Center: Q What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community? Employee Q&A

Date: Jul 28, 2026

Location: Indianapolis, IN, US, 46202

Organization: HHC

Sub-Division:Hospital

Schedule:Full Time

Shift:Varied

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Non-exempt

Job Role Summary

The Parking Services Attendant welcomes and assist guests upon arrival and departure. The attendant oversees the flow of traffic at the main entrance and garage entrance of the hospital. This position also maintains the parking garage and surface lots. The Parking Services Attendant proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; and models Eskenazi Health’s values of Professionalism, Respect, Innovation, Development and Excellence.

Essential Functions and Responsibilities

• Provide a professional, welcoming, safe and secure arrival and departure for patients and visitors
• Assist guests with parking Kiosks
• Aid guests by opening doors and assisting in or out of wheelchairs and aiding with other DME
• Direct traffic in the parking areas to ensure a non-congested, safe, and smooth flow
• Answer guest’s questions regarding local attractions, directions, or other available services
• Maintains the entrances by ensuring all trash, linin, and debris is removed
• Maintains appropriate number of wheelchairs for the entrances making sure they are available for patients
• Exercises independent judgment in critical, emergency situations
• Assists patients with finding their vehicle if lost
• Aid with wayfinding and directions
• Staffs the parking office and assist new hires and specialty parking permits
• Assist supervisors with gate and intercom assessment and repair

Job Requirements

• High school diploma or equivalent
• Valid Indiana driver's license that meets Eskenazi Health driving standards preferred
• Completion of CPR certification within 1 months of employment
• EVOC certification within 6 months of hire as made available by IEMS

Knowledge, Skills & Abilities

• Excellent judgment and ability to prioritized and handle multiple requests calmly and effectively
• Basic English reading and writing skills; bilingual is desired but not required
• Knowledge of hospital layout and procedures; some knowledge of equipment handling
• Good reasoning ability
• Knowledge of hospital policies and procedures
• Promptness, empathy and genuine interest as perceived by patients, co-workers and staff
• Ability to assess patient needs
• Must be able to follow written/verbal instructions
• Flexible to changing work priorities/schedules
  

Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.