Parking Enforcement Officer - Driving

Metropolis Technologies; Las Vegas (NV); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid Time Off

Job summary

Metropolis Technologies, via SP+, seeks a Parking Enforcement Officer to monitor parking areas, assist the public, and enforce policies. You will issue tickets, assist events, and support maintenance while working independently in varied outdoor locations.

The role requires driving or cycling, strong judgment, and the ability to stand and walk for long periods in all weather. Eligibility starts at age 18+, with 18+ years old.

Qualifications

• Knowledge of local areas and parking rules.
• Ability to operate a handheld ticketing device.
• Capability to drive a vehicle or bicycle safely.
• Strong communication with the public and staff.
• Ability to work independently and with judgment.
• Comfort working outside in all weather conditions.
• Must be 18 years of age or older at time of hire.

Responsibilities

• Monitor streets, lots, garages, and campuses for policy compliance.
• Provide directions and answer questions about parking and events.
• Issue citations, warnings, or relocate vehicles as directed.
• Assist maintenance with meters, signage, and equipment upkeep.
• Collect and secure parking revenues and fees.
• Support event staff with parking logistics and payments.
• Handle permit sales data entry and frontline customer service.
• Other related duties as assigned.

Skills

Geography knowledge

Safety awareness

Handheld computer

Driving ability

Parking regulations

Customer interaction

Endurance

Weather tolerance

Age 18+

Tools

Handheld device

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.

• Provide customer service by answering questions regarding directions, events, building locations and parking policies.


• Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets. Impound, boot or relocate vehicles as directed.


• This position requires the ability to work alone and therefore must exercise proper judgment, tact and diplomacy in dealing with people.


• Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance. This includes but is not limited to: inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters and pay and display machines, installing signs, sign posts and meter posts.


• Assist in the collection and security of all monies received through parking meters, multi-space machines , pay on foot technology and any other means of collecting parking revenues and fees.


• Assist event staff with activities related to parking for events. This includes but is not limited to: setting up for events, traffic control, receipt of payment for parking, and lot usage control.


• Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service.


• Other related duties as assigned.


• Please note that Enforcement Officers are not sworn police officers and have no arresting authority.

Qualifications

Qualification Requirements: The personnel selected for parking enforcement officer positions must have certain traits and abilities that enable them to achieve expected levels of performance. Some of the most important competencies are exercising sound independent judgment and maintaining a high level of customer service. Other areas include:

• Knowledge of geography of the area they are enforcing


• Knowledge of hazards and safety precautions


• Ability to use a hand held computer


• Ability to operate a motorized vehicle or bicycle


• Ability to understand and apply parking regulations


• Ability to interact with others in a courteous and tactful manner


• Ability to walk for extended periods of time


• Ability to work in all weather conditions


• Must be 18 years of age or older at time of hire

Availability to Work

Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement

The individual will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk and listen. Employees are regularly exposed to outside weather conditions including snow storms, and extreme heat.

Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times.

Salary Range

$18.00 per hour

Benefits

Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Location

US-NV-LAS VEGAS