Parking Enforcement Officer - Driving

SP+; Harrisburg (Dauphin County); On-site; USD 23,419 - 26,174; Full time

Job summary

SP+, a Metropolis Company, is seeking a Parking Enforcement Officer - Driving in the Harrisburg area. The role involves monitoring streets and facilities to ensure compliance with parking policies and providing excellent customer service to the public.

Responsibilities include issuing citations, operating a vehicle or bicycle, handling equipment, and supporting event and permit operations. The position requires independence, safety consciousness, and the ability to work in varying weather

Qualifications

• Geography knowledge of enforcement area.
• Ability to operate a hand-held computer.
• Ability to operate a motorized vehicle or bicycle.
• Understanding and application of parking regulations.
• Strong customer service orientation.

Responsibilities

• Monitor designated streets, lots, garages, or campuses to ensure compliance with parking policies.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non-compliance with a computerized hand-held computer or manual tickets; impound, boot or relocate vehicles as directed.
• Work independently with sound judgment, tact and diplomacy.
• Assist maintenance staff with parking equipment and facility upkeep (meters, signs, posts, etc.).
• Assist in collecting parking revenues and fees and support event parking operations.
• Support permit sales and data entry tasks during peak seasons.

Skills

Geography knowledge

Hand-held computer

Vehicle or bicycle operation

Parking regulations

Customer service

Stamina / endurance

Weather tolerance

Age 18+

Job description

Parking Enforcement Officer - Driving

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences wherever you go to make everyday life remarkable – giving us back our most valuable asset, time.

Responsibilities

• Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non‑compliance with a computerized hand‑held computer or manual tickets. Impound, boot or relocate vehicles as directed.
• Work alone and exercise proper judgment, tact and diplomacy in dealing with people.
• Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance. This includes but is not limited to inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters and pay‑and‑display machines, installing signs, sign posts and meter posts.
• Assist in the collection and security of all monies received through parking meters, multi‑space machines, pay‑on‑foot technology and any other means of collecting parking revenues and fees.
• Assist event staff with activities related to parking for events. This includes but is not limited to setting up for events, traffic control, receipt of payment for parking, and lot usage control.
• Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service.
• Other related duties as assigned.

* Please note that Enforcement Officers are not sworn police officers and have no arresting authority.

Qualifications

Pay Rate: $17.00 per hour

Qualification Requirements: The personnel selected for parking enforcement officer positions must have certain traits and abilities that enable them to achieve expected levels of performance. Some of the most important competencies are exercising sound independent judgment and maintaining a high level of customer service. Other areas include:

• Knowledge of geography of the area they are enforcing
• Knowledge of hazards and safety precautions
• Ability to use a hand‑held computer
• Ability to operate a motorized vehicle or bicycle
• Ability to understand and apply parking regulations
• Ability to interact with others in a courteous and tactful manner
• Ability to walk for extended periods of time
• Ability to work in all weather conditions
• Must be 18 years of age or older at time of hire

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week‑ends may be required.

License Requirement: The individual will be required to have and maintain a valid state‑issued driver's license with a current address and acceptable driving record.

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk and listen. Employees are regularly exposed to outside weather conditions including snow storms and extreme heat.

Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail]. We are here to assist you.

Location

US-PA-HARRISBURG