PARKING ENFORCEMENT

Ace Parking; Phoenix (AZ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible Spending Accounts for full‑t

401k

Vacation/Sick for full-time and part‑t

Holiday for full-time and part-time

Job summary

ACE Parking in Phoenix is seeking a dedicated parking enforcement officer to promote public safety and enforce local regulations. You will be the friendly face in public spaces, helping drivers understand rules and maintain order.

The role emphasizes teamwork, exceptional customer service, and precise documentation of violations. Must be able to work outdoors, pass background checks, and hold a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and customer service skills.
• Attention to detail and ability to accurately document violations.
• Excellent verbal and written communication skills.
• Ability to work outdoors and handle physically demanding tasks.
• Valid driver's license and reliable transportation.

Responsibilities

• Patrol assigned parking areas to enforce parking regulations and address violations promptly.
• Document parking violations accurately, ensuring proper records are maintained.
• Take responsibility for the proper care and maintenance of issued equipment and vehicles.

Skills

Customer service

Interpersonal skills

Attention to detail

Verbal and written communication

Outdoor work

Driver's license

Reliable transportation

Education

High school diploma

Job description

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As a parking enforcement officer, you play an important role in promoting public safety and ensuring compliance with parking regulations. You will be the friendly face that drivers encounter when parking in public spaces. Through your enforcement of parking laws and regulations, you help create an environment of orderliness and fairness in the community.

Accountability

• Patrol assigned parking areas to enforce parking regulations and address violations promptly.
• Document parking violations accurately, ensuring proper records are maintained.
• Take responsibility for the proper care and maintenance of issued equipment and vehicles.

Communication

• Interact professionally and courteously with customers, providing information and assistance as needed.
• Report incidents, security concerns, and maintenance issues promptly to the appropriate authorities.
• Maintain clear and effective communication with the team and superiors.

Family

• Foster a sense of unity and camaraderie within the parking enforcement team.
• Support colleagues when needed and promote a positive working atmosphere.
• Embrace a culture of inclusion, respect, and teamwork.

Exceptional Service

• Provide exceptional customer service to parkers, addressing inquiries and concerns with patience and professionalism.
• Educate parkers on parking regulations and offer guidance to ensure compliance.
• Assist with emergency situations and offer aid when required.

Profitability

• Monitor parking to maximize revenue collection while minimizing unauthorized parking.
• Identify opportunities to improve parking enforcement efficiency and effectiveness.
• Assist in the development of strategies to enhance profitability for both the Company and our clients.

About YOU:

The ideal candidate has a passion for logistics and people. Other attributes include:

• High school diploma or equivalent.
• Strong interpersonal and customer service skills.
• Attention to detail and ability to accurately document violations.
• Excellent verbal and written communication skills.
• Ability to work outdoors and handle physically demanding tasks.
• Valid driver's license and reliable transportation.

What We Can Offer You for All Your Hard Work:

• Flexible Spending Accounts for full-time, eligible employees
• 401k
• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees

ACE Parking is an Affidavit Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of the U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply (EEO/M/F/V/D)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.