Parking Cashier - Driving

SP Plus Corporation; Redmond (OR); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Disability insurance

Life insurance

Job summary

SP+ is an AI-powered parking solutions company seeking a Gate Attendant in Redmond. The role involves handling payments, issuing tickets, and guiding customers through parking processes.

The position emphasizes reliability, cash handling, and customer service. Training includes shift-based scheduling, with potential evening or weekend hours. We offer a comprehensive benefits package and a robust work environment.

Qualifications

• Education and/or experience: less than high school education or up to one month related experience or training or equivalent combination of education and experience.
• Availability to Work: Special shift requirements may vary; 2nd/3rd shift and weekends may be required.
• License Requirement: valid state-issued driver’s license with current address and acceptable driving record.
• Mathematical skills: add, subtract, multiply, and divide; make change.
• Language skills: read, comprehend instructions; write simple correspondence; present information.
• Reasoning ability: apply common sense to carry out instructions; handle problems with few variables.
• Other skills: use clock, calculator or credit card machine; maintain pleasant demeanor; respond to customer problems.
• Physical demands: sit, use hands, reach; occasional walking; close vision.

Responsibilities

• Receives payment from customers for parking services and facilitates gate flow.
• Maintains cash security; counts bank at shift start.
• Issues receipts or tickets to customers; computes totals.
• Operates cash register; quotes prices; records transactions.
• Gives directions to customers; resolves complaints with supervisor.
• Keeps booth clean; checks supplies; records shift transactions.
• Performs other duties as assigned by supervisor.

Skills

Customer service

Cash handling

Communication

Mathematical ability

Problem solving

Education

Less than high school / up to 1 month experience

Tools

Cash register

Credit card machine

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Two graveyard shifts every week, can't guarantee any more hours, unless vacations, others are sick, or time off. $2.50 Pay increase for this shift.

Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate by performing the following duties:

• Responsible for being at work every scheduled day, on time and in uniform.
• Counts “bank” of revenue at beginning of shift to ensure starting total is correct.
• Collects cash and/or validations and maintains security of cash.
• Makes change and issues receipts or tickets to customer for each transaction.
• Computes or recomputes bill from ticket showing amount due per customer.
• Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
• Quotes prices for parking services for which money is received upon customer receipt.
• Gives directions to customers to various locations in the city.
• Completes lost ticket forms when original tickets cannot be located.
• Resolves customer complaints independently or with the aid of a supervisor.
• Answers telephone in a prompt and courteous manner.
• Maintains cleanliness of booth and picks up trash in the surrounding area.
• Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verifies log of shift transactions against bank of “revenue” on hand.
• Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Any other duties that may be assigned by the supervisor.

Qualifications

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: less than high school education or up to one month related experience or training or equivalent combination of education and experience.

Availability to Work:Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week‑ends may be required.

License Requirement: The employee will be required to have and maintain a valid state‑issued driver’s license with a current address and acceptable driving record.

Mathematical skills: ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.

Language skills: ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, supervisors and other employees of the organization.

Reasoning ability: ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other skills and abilities: ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.

Physical demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision.

Salary Range: $16.50 - $19.50 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail]. We are here to assist you.

Location

US-OR-REDMOND